Eagle one thrift store — Local services in Hood River

This could have really been a very cool experience with such a niche small spot tucked away in a rural area. It’s just unfortunate it wasn’t. After rummaging through a disorganized, fire hazard ridden store, my family found a few small gems; worn out baseball cap, which we thought was mismarked for $5, and worn & stained backpack that had the chest strap missing for $10. We politely asked if any of the prices are negotiable when buying multiple items. Her snarky reply was “You can’t do that at Walmart, why would you think you can do it here?” We did not say anything negative, stayed quiet and polite. A simple “no” would have been sufficient but she felt the need to compare used worn items to new items, which obviously doesn’t make sense. That in-turn, speaks to the majority of Eagle Thrift’s business practice and customer service, none of it makes sense. After letting the owner know we did not want the baseball cap, she told me that they “sell them down the road for $12-15”. We told her we were not interested and she scoffed at the notion we didn’t want to purchase it. The backpack was an older Burton backpack that had some staining and some wear but still in good condition. The purchase price of $10 was fair as comparable sold models on eBay were about $25-35. After inspecting the zippers and stitching for tears and proper closure the owner made a disparaging comment comment on how she’d “never seen two grown men fuss over a backpack so much”. Perhaps she doesn’t have the regular customer inspect items before purchasing, but we felt the need to make sure the item was still in usable condition. We purchased it anyway despite the very weird interaction.

We thrift a lot and love to purchase second hand items. We have thrifted from Tampa, to Houston to Portland and all over. This was easily the ugliest experience we’ve ever had. The only thing more disgusting than the bathroom and carpet at Eagle Thrift was the attitude from the owner.

This could have really been a very cool experience with such a niche small spot tucked away in a rural area. It’s just unfortunate it wasn’t.

TLDR: Disorganized, overpriced and rude staff ruin a what could be, a small gem in the Hood...

After reading other reviews--there's a common theme of greed with the new owner. This shop is marketed as a thrift store, but the prices are more like an antique shop—and very inconsistent. Many, many items are overpriced (like a half-used perfume bottle for $20, Pyrex priced far above average, or a bamboo magazine rack for $200--even when "antique/vintage", be for real) while others are oddly underpriced (like an antique pitcher stamped of authenticity from Germany...check your labels shoppers and image search to find goodies and look at prices!). When I politely asked if she’d consider lowering the price on a Pyrex ($10 off it already being overprice based on my own research of the set), she refused, and when I remarked, “Wow, that’s pretty expensive,” she proceeded to belittle me. She also admitted she sets her prices based on eBay listings, which is not what most shoppers expect from a thrift store (and not the best "compass" for pricing, at a thrift nonetheless, but anyone who is in the picking industry knows eBay prices are hit n miss based off others' opinions so, case in point).

When I decided to pass on an item and walked out ($20 for a 2/3 bottle of used perfume...at a thrift store...even if it was designer, that's not the point of a thrift store, I politely said "no thank you"), she made rude comments to my family—enough that they felt the need to defend me. That’s not where anyone in their right mind, especially those of us in the antique/thrift business, would choose to spend their money.

On top of that, the store is extremely messy and disorganized, making it hard to shop. Borderline gross is areas, especially the children's area. Even if a customer doesn’t agree with a price, there’s no excuse for rudeness, let alone intentional comments like she made to my family, just wow. Based on my experience—and having been in the antique/thrift world for generations—I’d say beware: the pricing is misleading, the presentation is poor, and the customer service is lacking. As a native Oregonian, how sad to the...

The new owner has taking the fun out of bargain hunting. She is extremely greedy she won’t do any bargains (she claims her prices are low already!) Her place is packed to the rim and yet she keeps taking more and more donations. Honestly, it’s almost dangerous trying to walk through some areas with how unorganized and packed the place is. It would be great if she cycled all her unsold items and actually donated like she brags she does (I’ve seen the same pair of shoes and various items for the last year or so that she has taken over). Heaven forbid an item isn’t priced because she whips out her phone to find out how much it goes for on resale sites right in front of you! She well then tell you that you won’t want the item because it’s going to be expensive. I had asked her about a doll and she told me “I usually price them for $5”, she then proceeds to look up the doll as I’m paying for the rest of my items and suddenly it’s $20! She will also tell kids they don’t want something based on their gender! A little girl was buying a catapult looking thing and she tells her “you don’t want that! That’s for boys”. I would encourage people to donate to places that actually help the community first before continuing to add to the hoarding here. The Hood River Valley Christian Church, the senior center, and unexpected blessings are great organizations with fair prices and even better causes. Two stars because you can find items here if you dig hard enough but be prepared to pay Goodwill prices...