Houston City College - South Campus — Local services in Houston

Went to pay for my classes at this location before they get dropped. This old Nigerian guy at the business office was complete full of it. I was at the window trying to get his attention, took him 5 mins to get up from his office to address me. I could tell by the look on his face he did not want to be disturbed. My parents wrote a check so I can pay for the classes with both their signatures were on it. He ask me if it's my check and I told him it's my parents. He says "Let me see it" and then tells me "Their DL# needs to be on the check and I need to see their picture ID. I can't use your DL, it has to be your parents." I'm 22, and when I asked "why can't I use mine? since when?" all he would respond was "It's the Rule". He had a slant smile when I told him to give me back the check. So I called one of my parents and they game me their DL#. As I wrote the number on the check, he says he still needs to see their picture ID. I took my check and drove 45 mins to another HCC campus and paid...

This campus is very unprofessional. The first issue I had was that no one ever acknowledged me when I walked in, I’m a transfer student and I came to bring my transcripts. When I finally was asked if I needed help, I was informed that I needed to go to Business Services, no one was in Business Services, they had a sign up saying that they will return at 4:40 pm. Really, if I’m not mistaken, when I called I was told that they close at five. So now it’s another person and me sitting here. I then go over to financial aid, recruiting and counseling and I was handled as if I was causing them a problem. Very, very unprofessional, one of the clerks at the desk had white headphones in his ear and the other clerk said “it was nothing she could do if Business Services wasn’t there.” With an attitude, leaning back in her chair with her feet tucked under her like she was at home. Horrible customer service. I’m giving one star for the lady that did...

Asked by advisor Rene to just walk in on Saturday morning at 9am for testing at the campus on ‘Airport Blvd’ . Girl at enrollment services extremely unprofessional arrived late and still had an attitude when it was time to assist me after standing there waiting on her to do her job. Went to pay for the test and the man did not acknowledge me standing there waiting. I asked the girl in enrollment if he was the one that would help me and she rudely said yes! He’s right there. He said something and still made me wait I could not understand him. I politely said thank you to her and she didn’t not respond and walked away with an attitude. They really need to hire people that are interested in working. I will make sure to take this to management. This is not fair for people like myself who choose this college and give my money to for this horrible, rude service. The girl in testing was the whole opposite, so sweet...