The manager had a really nasty attitude. She took my coupon and closed the window on me after telling me to run away. I was so confused. We decided to order food elsewhere. She told us that we should have told them about the coupon at the speaker. They didnāt even ask us about the coupon at the speaker. Burger King doesnāt have a good reputation anyways and thatās why they go out of business. No one wants to eat somewhere with nasty customer service. Do better Burger King
Update: Came here again on 05/09/2025 because online it says they are open 24 hours. Pulled up and it said open. Got to the speaker and heard not one greeting so I pulled around to the window and she gave me the hand movement like, āNoā. Through the window. Hours online are incorrect. Please shut this store down and make it into...
Ā Ā Ā Read morePlaced a mobile order, checked in and let them know what order # I had. They ignored me for 20 minutes until I had to cancel my order. The entire staff just sat that and stared at me standing for 20 minutes and no one thought to ask me what order I placed, even the lady who I checked in with didn't even bother to let me know when my food was ready. No one called out the number, nothing at all. What exactly is the purpose of using your mobile order service when the staff completely disregards them? How do you ignore a DINE-IN order? Literally only 3 people in the store and they still dropped the ball. I lost money, time, and my lunch break due to the the incompetence of the entire staff at this location. Don't waste your time here,...
Ā Ā Ā Read moreThis is absolutely the worst Burger King in the city of Houston. I live in the area so I visited this Burger King frequently and after today I can assure you that they will never get my money again. It seems like everybody wants that was high today. I gave them my order over six times, to multiple different employees, stood in the Drive-Thru for 20 minutes only for them to constantly not get my order right. Then the managers had a terrible attitude their customer service is trash. The general manager refused to give me her supervisors information. This was by far the worst experience. Google needs to come up with an option to give no stars because this place and their...
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