Omni Surfaces Central | Marble Granite Quartz Porcelain — Local services in Houston

To Whom it May Concern, We have been dealt with dishonestly in our order from your office on Clay Rd. I came in to personally select 2 slabs, paid the required deposit and my slabs were labeled. I then returned to pay in full. When my fabricator arrived to pick up the slabs I had personally chosen Omni had already sold them to another customer and the only slabs that were left were broken and clearly not as large as the measurements I was charged for. I spoke to Welyngton Pereira who promised me 3 slabs to make up for your “mistake“ in selling my 2 slabs to another customer and the price difference in the measurements, I paid for more square feet than I was given. However after getting off the phone with me and promising 3 slabs he did not send my fabricator away with 3 slabs he only gave 2. Welyngton took advantage of the language barrier between me and our fabricator and told him he would give the 3rd slab if he needed it to complete the job. So as the customer I have been lied to and cheated out of material. Not only did I loose the 2 slabs I personally chose, I received less material than I paid for, my kitchen island has to be smaller changing my entire design. My husband spoke to the manager who only spoke more dishonestly. This needs to...

After walking through many many many slab yards in Austin and Houston, this is by far my favorite. They have a great selection (all the popular materials) and some cool ones I haven’t seen other places! They are often getting in new material and the yard is very organized. Most importantly, Jazmine makes the shopping experience so easy and seamless. She is very kind and patient even after my 3rd visit and a lot of indecisiveness on my end. She is knowledgeable in the materials and understands what I need and doesn’t try to push me into materials I am not interested in. She takes time to walk me through the floor no matter how long it takes and will do what it takes to show me the right slab even if it’s not easy. She is incredibly responsive via call or text. This is why I keep coming back to this yard and why I come here first for every project. Also doesn’t hurt that the prices are...

I have been to at least 10 Marble warehouses in the last few weeks and Omni Surfaces is a standout for both selection and customer service. First visit, Tiago was so patient and helpful. I showed up before his lunch break without an appointment and he graciously worked right through his lunch to show me every slab I wanted to see. Thank you Tiago!

I returned to Omni today, again without an appointment, and Jazmine couldn’t have been any nicer. She spent over an hour showing me many options. Jazmine also went the extra mike and offered to make phone calls for me to locate smaller remnants for my project. Thank you Jazmine for the hook up!

I highly recommend Omni Surfaces. When shopping for Marble, Granite or Quartz, shop...