Jacob George Ford Sales, Inc. — Local services in Houtzdale

In Spring of 2021 our Lincoln had a light coming on sporadically and I spoke with Dave who said it would need hook it up to the computer. When I arrived the light was off and Dave and the other tech said once it stayed on then would be the time to come in for proper diagnosis. So recently dropped it off the night before and Dave let me know what was going on with it and gave an estimate of time to get the parts and approximate cost. Once the parts came in and they took everything apart there were a few other things that needed taken care of and pictures were provided of the worn parts (unlike other dealers trying to add things to your bill). We had our car back at the end of the day!!! Dave is great and very friendly!! I would recommend them...

This review is for the service station. I was stranded in Central Pennsylvania, I had to get a part special ordered and of course, it had to come from the Northeast Regional warehouse in Jersey City, New Jersey and it would take 3-4 business days regardless where you live on the Northeast. I called to a dozen shops in the area and the front desk service rep was the only one who was willing to work with me. Ultimately, I wasn't able to bring my vehicle in to be serviced at this service center, I was impressed that they wanted to help me out and I appreciated their willingness to go out of their way to lend a hand. Excellent customer service and professionalism, can't recommend these...

A Small, Hometown Dealership. Friendly and warm. I have used their Service Department for purchase and installation of a set of new tires. The product obtained was correct, the installation was efficient, the technician was friendly and courteous. I am really pleased with the whole thing except for one thing. It is difficult to get an appointment as the staff is small, and demand seems high. I do not know anything about their sales business, but I would trust them with any mechanical warranty work, or recall work. I can't speak to expertise in the highly technical computer reprogramming recalls that Ford seems to do lately. Mark me...