Tractor Supply Co. — Local services in Indianapolis

I will start by saying this has nothing to do with the store or any Tractor Supply employee. I have shopped at this store long before it moved to its new location and have always had great experiences.

This is about the PetVet clinic and my horrific experience today. I have taken my dog to the vet inside tractor supply for many year. Until today I have never had an experience like this nor should anyone else. My 9 year old dog has grown to be petrified by fireworks and thunder storms. Last year at her annual vet visit (which is always the end of June or early July), while talking to vet I explained when the fireworks or thunder occur my dog is petrified. She begins panting profusely and tries to hide under anything she can. This includes you and your pillows in the middle of the night. She will not calm down until well after it has ended. Many of nights I have stayed up all night with her in an attempt to comfort and relax her. The Vet then prescribed her Trazodone to help relax her when these stressful events occur.

Today I go in for her yearly exam and shots. I also ask for a refill on the Trazadone as she was down to her last pill. (29 pills taken over a year span, the prescription is for 2 pills as needed). She is not given the medicine unless it’s absolutely necessary. The vet today was not the same as a year ago, Dr. Justin Busick doesn’t ask any questions about what occurs or when it happens. As the vet techs are doing the physical he states she seems calm and I don’t see any need for her to be given trazodone. At which point I explain what happens when thunder or fireworks go off. Dr. Busick then proceeds to tell me that this medicine is only a temporary fix and she needs to go see a behavioral therapist to solve her issues. Keep in mind she is a 9 year old dog and July 4th is 10 days away. I expressed my desire for this “temporary fix” as I don’t want to watch my dog suffer if it can be helped. At this point Dr. Busick says and I quote “ I’m sorry I care more about your dogs health than you do”.

This comment made my skin crawl. No responsible pet owner should ever have a vet say this to them, especially when they are trying to help their dog out. My fiancé and I do not have kids and our three dogs are our babies. My dog was given several compliments by fellow customers while waiting in line about how well behaved, sweet and precious she was. For a professional and I use that term very loosely in referring Dr. Busick to tell me he cares more about my dogs health than I do is absolutely ludicrous. As a Vet he should want to educate me on other treatments, or the side effects of the medication that was prescribed by his coworker.

I warn anyone who is or has thought about taking their animals to PetVet. Do not do it if Dr. Justin...

PetVet review:

I was at a tractor supply today August 3. Called first to see if there was a huge line because we are about 40 mins away. We usually go to Franklin they usually have a huge line and you have to get there really early. There wasnt so no biggie we made it. Waited in line for 45/50 mins but I know that's to be expected.

There was a German Shepherd before us about 50 to 60 pounds. And the Technician had him in a choke hold time deal which I've seen them do before nothing un common. And he proceed to snap and bit and her and I could see the startle on her face and vet said let him go. She let him go. She puts a noose on him and he still has issues but the proceed. It's our turn. I asked if we could hold her why you ask... shell do better. They say no, they dont let anyone. Last time we took her my husband helped hold her. Ok. Whatever. They try and get her out of the carrier. She doesnt come out. So the "Dr" reaches to grab her, not gently but not crude either. She swats at them. I said calmly here let me get her out for you. Reached in and pulled her out with no issues, calm as can be. Sat her on the table. And sthey both proceed to shoved her down which she didnt like. The "Dr" said "bring the carry we arent doing this of a cat is going to bite me". My husband was just starting at her with a dumbfounded look like you just did a 50 pound German Shepherd, I had to wake him up to get the carrier. They didnt try and soothe my cat, they didnt try anything. Just jumped to no, nope. Go on your way. Take her to a full service veterinarian. Your so called veterinarian was a Kendra Grimes. I tried to do a name search for her license so I could get more information... couldnt find anything. That should be public record. I know I know it's up to them to decide who to service and not for "their" safety etc. What I'd like you to think about and realize is right before my 9 pound cat and had a hussy fit. They had a 50/60 pound German Shepherd that snapped and bit at the Technician. She had blood on her hand, where it come from I have no idea, I couldnt see anything. But I was starting right at her when all of this happened and she looked startled. Heck I was started for her and the dog. How can you help one but not the other? 50/60 pounds vs 9lbs. Last time the had a towel, use the towel,...

Brookville Rd. Employees can be a bit lazy. I was told a certain price for an item that wasn't marked and employee insisted he knew the price without looking at the item ( which was on display only about 20 feet from where he was SITTING) but couldn't see bcuz it was blocked by a big shelf. I tried pointing the item out to him but he wouldn't make eye contact and kept repeating the price of it. When I checked out the price he insisted it was, it WAS NOT AND in fact about 18.00 higher! It was disappointing I had to step out of line and wait to check out a 2nd time to get the correct item that he priced me. A big hassle!! He should have simply got off his a__ and actually looked at what I was describing. Poor poor customer service in my opinion. At this location, very seldom are prices correct, things are in the wrong place or they are just not marked at all. I noticed there were at least 7 or 8 employees present at the time and NOT alot of customers, so SOMEONE should be responsible for making sure things are priced correctly and in the correct spot This seems to be a common problem at this store and on other occasions, its messy and items are not in the correct place where the price is marked, at least have them in the right place. Its frustrating trying to figure out prices and when I ask for a price check, getting told the wrong price and "blowed off" is even more frustrating. Maybe needs price scanners then I wouldn't have to "bother" the employees. I think its unacceptable when ur giving up ur money. No excuses just plain lazy. It's too much hassle coming into the store, look for help, ask for prices, and upon check out, price is incorrect and must step out of line and wait to check out again......makes me think, if I want to shop there at all. I've been told incorrect prices before...