Superior One Roofing & Construction — Local services in Irving

Just wanted to give a shout out to Adam and his team at Superior One Roofing. We found out we had a leak that went into the guest bedroom in the middle of the rainy season, but Adam came out to inspect the damages the following day arriving punctually and taking me up to the roof so as to show and most importantly explain to me exactly what was going on. This is my first home so roofing was a concept I never had to think about until a leak happened, not to mention I hadn't heard many positive comments about roofers. Which is why it made me feel reassured when Adam explained to me step by step and physically showed me what the damages are, how severe they were, and the appropriate steps moving forward. He recommended to get a whole new roof seeing as the entirety of it was damaged from consecutive hail and windstorms, giving me his personal estimate contact number and walking me through the next steps as to not feel overwhelmed. Not to mention, before he left he made sure to completely cover the leak on the spot, free of charge, which stayed on their the entire time from mid March to the beginning of June.

Turns out Adams estimate was spot on with my insurance agent's estimate. As we started to move through the scheduling and installation process of the new roof Adam was a text away, always responding within a reasonable time and being helpful in every interaction. Considering this was all happening at the same time COVID-19 was beginning to cause the world to shut down, his punctuality and professionalism were much needed to not only make us feel good about roofers as a whole but as well as provide a sense of normalcy during those tough times.

Moving on from the outstanding social services that they provided, the new installed roof looks and feels amazing. We chose a black roof that catches your eye on a drive by, compared to the grey/beige roofs our neighbors have, it can give a bit of extra decoration and uniqueness to your house. The installation process took only 1 day, Adam was on site with his team supervising, but the real heroes on that day were all the workers. They knocked it out cleanly, quickly and most importantly professionally. Not leaving behind a mess in my yard or anything of the sort, they cleaned up any mess they made and even took 2 old useless satellites that were stuck to my old roof and threw them out for me.

Although I meant for this to be a quick little thank you I kinda just rambled at length but Adam and his team really left a good impression and i thought they deserved...

This is the first time I have ever had to make a claim and deal with replacing a roof. I was very nervous with hearing about all of the fly by night companies that flock to an area where hail storms roll through. I called my insurance company (USAA) and they recommended Superior One Roofing. I’m very excited and proud to inform everyone that I called and went with this company. They are very professional from start to finish. This company came out to view my roof the same day I called my insurance adjustor and it was a Sunday evening. Wow! They recommended and used high quality products that made my roof look outstanding and is the best looking in the neighborhood. Also, they had 7+ workers that finished my entire roof in one day. I have seen others in my neighborhood and it is taking them 2+ days to finish. I went to work came home and had a new roof. You can’t beat that! Not to mention my yard is spotless. There’s no nails, shingles or tarp anywhere. My yard is actually cleaner than before. Also, they are very customer service oriented and want to ensure you are 100% completely satisfied. I noticed two of my vents didn’t get replaced and when I notified Superior One they came out the next day and replaced them with no hassle. They also came to power wash my driveway due to the roofing trailers tire marks. They have done everything promised and didn't try to over sell me on an expensive roof. I’m so happy I went with Superior One Roofing and I’ll use them in the future if need be. However, I might not have to with their awesome warranty. Thanks...

We initially contacted Thomas from Superior One Roofing to inspect a roof installed by another contractor. I'm so thankful that we chose to have our roof inspected by Thomas. Thomas was very thorough and did a comprehensive inspection of our roof. Much to our dismay, Thomas found several issues with our roof during his inspection.

Short of a long story, we received all of our money back from the previous roofing contractor and immediately hired Superior One Roofing to install our roof correctly. Prior to the install, Thomas met with us and provided samples of many of the products that were going to be installed on our roof. Thomas also explained the process in detail so we were well aware of what to expect.

The install was scheduled over two days. However, Thomas and his crew completed the job in one day. They even stayed late in the evening to remove all nails and clean any debris from our yard.

Our new roof is installed with high quality material and we even have a GAF gold pledge warranty. Prior to remitting payment to Superior One Roofing, GAF inspected our roof to ensure the roof was done correctly.

Throughout the entire process, Thomas was very patient and professional. He responded to all of our inquiries in a prompt manner. Thomas went above and beyond to ensure client satisfaction and he always provided us service with a smile and a friendly demeanor

I rate our overall experience a 10. I highly recommend Superior One for your Roofing needs. They provide top notch client service and quality...