Capstone Parrish — Local services in Jasper

This clinic is the worst! The doctor I had treated me for very little. He would refer me to specialists, most in another town. I told him I was on disability and couldn't afford to drive an hour away to see all these specialists, yet he kept referring me. At one point, I was referred to five specialists, if I remember correctly. He had a temper and slung his laptop across the table, because I was questioning him and having difficulty losing weight. He indicated I wasn't on the diet.

I'm obese and instead of trying to find medications to help or finding something I could afford, he limited my diet to beans and chicken. I don't recall the entire diet, but it seemed hard to follow. I tried the diet for two months, but didn't drop weight.

I don't recall him ever addressing my weight with meds, just this off the wall diet. I kept gaining weight and it didn't seem to matter. Now I have knee issues, non- alcohol fatty liver, high blood pressure, cholesterol, diabetes, and rheumatoid arthritis. He never discussed weight loss medication or gastric bypass, even though I asked him if there was anything else I could do.

My BMI is sky high. I'm almost 300 pounds. He referred me to so many specialists, my health coverage ran out for the month and I had to pay out of pocket. He always made sure to make me feel guilty for taking up his time, saying he's spent too much time with me.

Also, I have Dercum's Disease. I told him how it was affecting me. He blew it off, saying he's had other patients with it and they were just fine. I also have lipoedema/lymphoedema in both legs. I told him that was affecting me too, but he never mentioned it again. He totally disregarded my legs, which are swollen and have fat hanging over my knees. It's very painful.

Because he disregarded my legs, they have increased in size and swelled to twice the size. Also, when I complained about this to the clinic, other doctors refused to see me. Some of the people answering phones were hateful and hung up on me. They refused to believe one of their doctors could be the way I described.

I don't appreciate being called a liar. Furthermore, why would I lie about his temper? Oh! A month would go by with no calls regarding labs. I'd call, and call and call... finally, they would call me...

I went here nearly 5 months ago after a bad spat of bronchitis, upper respiratory infection and lung infection. I had a horrible cough during that and developed a hard pressure in the upper center part of my stomach which is pushing on my ribs and heart (possibly vagus nerve) I explained all of this to the doctor that I seen and told him I was having problems breathing since it started, much worse when I sat down. I also explained to this doctor that I had been taking meds for migraines but had ran out and needed a refill. Once this doctor found out I was a smoker, he seemed to not even care at all. He blamed everything on smoking. I had my 12 year old son in the room at the time and this doctor literally drew a graph of how long I was going to live on the bed paper. He terrified my son!!! I knew then I'd never see that man again! Instead of checking to see what the pressure was and instead of refilling a med I had been taking for 12 years he put me on Buspar. The first night I took that Buspar the pressure increased so bad I could hardly move! I'm also now having to take bp meds since all of this. I'm 34 years old, I should not have all of this going on and for it to hit like it did all at once. And instead of this doctor trying to help me he terrified my son! He also prescribed me Naproxen which luckily I didn't take because I went to St. Vincent where they done at egd and found I have chronic gastritis as well as reflux esophagitis so the Naproxen could have caused a stomach bleed... I've seen another doctor here who is better than the first but I am still having the same issues. I'm honestly believing a stuck hiatal hernia or something else has been missed. The new doc put me on zantac which didn't help either. I feel no better, in fact I feel worse than when I did when I went to try and get help here about 5 months ago. As far as the staff, nurses and other docs they are great. The first doc I saw I would not recommend to my...

Wish there was the option to do negative five stars. I called and scheduled an appointment as one is expected to do. I take time off work shift my schedule around and 30 mins before my appointment this morning while I'm driving to the office I get a ride phone call stating that I will have to reschedule because the physician I was to see just didn't show up for work. I explained that I really need to be seen for some issues I am having and that I would gladly go to another location. She was rude and snappy and said I would have to reschedule without even taking time to look to see if I could be seen elsewhere. My wife then calls and gets an answer from Gabby at the Parrish location my wife started out trying to explain the issue and it must have been the same associate I spoke with earlier, or either they have two extremely rude individuals working there but this Gabby was completely rude all but cussing my wife. I have the best insurance BCBS and chose to go to Capstone due to it being closer to home and I had heard good things. More in more in the past two years all I hear is Negative and I can personally tell you that I have dealt with several unprofessional individuals by phone and I have not went once in the last two years without some sort of issue. My meds not being sent, labs results never being called, my yearly insurance information not being submitted resulting in me being charged $50 on my plan. I had to call numerous times within two weeks to get that straightened out. I am currently looking for a new primary care. This is the last I will do business with this place. Truly a disgrace. So now I have wasted time at work, no work excuse, and not getting the medical care I was seeking and not one of the two individuals we spoke with was kind, helpful, or considerate of...