Jefferson Hospital — Local services in Jefferson Hills

well well well thank god for the opportunity to leave a review after your experience right ?? Where do i even begin ☹️ i don’t think my BAD review will do any Justice! What is the world coming to so sad, these nurses doctors nurse practitioner or whatever is honestly Just in it for the money, there is no compassion, empathy, knowledge, sense of urgency, humility, love, passion whatsoever it is truly a nightmare that you want to immediately wake up from, i mean be so for real i went into this ER from ambulance, 🚑 as soon as i got there i went straight to a room which was ok, literally the only “ok” thing about the visit in it’s entirety i kept crying complaining saying my heart felt squeezed & my lungs was not expanding i was struggling to breathe also my left side was going numb, kept crying you guys i was so afraid my body kept feeling very faint & i had the urge to pass out really thought i would die i kept crying expressing that literally nurses was right outside the room just starring at me then some of them would duck & hide behind the computer then they would blatantly ignore me, they wanted me to pass☹️ i am BEGGING please for the love of God DO NOT COME TO THIS ER PLEASE 😢 over six nurses came in & stuck me more than 7 times each phishing through my arm making me more faint failing poorly to get a vein, so i then suggested that a covid test be done in which the response was verbatim “umm ok but it does hurt i gotta go up your nose” NOBODY even suggested a covid test i did😞 then after hours again waiting in the room Finally the guy came back inside with the swab & stuck it up my nose, another 2 hours went by then he swiped pass the door yelling out verbatim “oh yeah you tested positive for covid ahh that explains the chest pains” then kept waking 😣 what in the actual hell OMG i was terrified at this point again nurses coming in sticking me to get blood & every time nothing slappin my arm they even used a vein finder the guy Noah who then found a vein with the vein finder then turn off the machine put 2 tourniquets on my arm which I n result made me even more dizzy & faint, continued for about 11 minutes rubbing my hand where i reiterated over 20 times that i didn’t want an iv in my hand completely blatantly ignored my wishes in regards to my Body the one guy Noah who was supposed to had been the charge nurse was Fed up with me, he couldn’t wait for me to “Flat line” 😔💔 you guys take it from me Please DONT DO IT‼️so i then Just became more & more sick as the night turned into the morning hours i then said i would like to leave since we know i have covid they then started up some new so this doctor comes in being combative & i just ignored the unprofessional conduct because i obviously had to be the one servicing & being the one providing care to myself i was even telling the nurse where to stick me for blood, she then got enough blood for about 2 tubes which Dr. Russ told me was enough which turned out to be false information boy oh boy a Nightmare i jus wanted to wake up from but there is More, it was about 2 in the morning when i was discharged with covid paperwork so i ask for a voucher or a Uber or Lyft which i shouldn’t have i was so AFRAID to even exist in this hospital once again i am Begging 🥺 please go elsewhere so the transportation question really set them off, I then got told verbatim “you can’t pay for a Uber, you don’t have money ok i will tell the charge nurse you need a ride” i was so sad & just tired in sooo so much pain Just wanted to wake up from this nightmare & go home, my Ztrip did not arrive until 9 something the next morning!!! Yes you heard correctly i sat in the ER waiting area for 7 hours 😢😔☹️ cold alone afraid of everyone there & so so scared for my life this whole experience was more Life threatening then Life saving!!! Absolutely the Worst it is now 09/24/23 i am still recovering my visit was on 09/11/23 what a Tragedy 💔🥺 you guys do not even gamble with your loved ones life or Yours, guys reading this Take Care of YOURSELF because that is...

Having my father operated on by cline at Jefferson hospital has been the worst experience of our lives. Cline did not understand or adequately explain in advance the risks of surgery for my 80 year old father, who was malnourished when he came to the hospital. Instead of getting my father stronger before surgery via protein/nutrient infusion, he operated on him. My father developed severe edema after surgery due to his low protein level + the trauma of surgery.

Cline did nothing to help my father after surgery, and gave up on him. When he came to my father’s room after surgery, I asked him to wait a couple of minutes for my mother to get there. He said he “didn’t have time to stand around.” Cline acts sympathetic, but it now seems to just be an act. He was arrogant and rude to me and my family. He showed more concern about not being held responsible for my father’s condition than in helping my father.

My father is now dead, 10 days after cline operated on him. He was robbed of the months that cline claimed he’d get from having the surgery and time to say goodbye to his friends and family, and time to get chemo for his cancer, like cline had claimed he would. This whole experience has been an absolute nightmare.

Also, this hospital did not give us any paperwork for anything. Everything was communicated verbally and different staff gave conflicting information, so we were in a perpetual state of confusion. When we expressed our confusion, the hospital blamed us for not understanding their conflicting messages.

The whole m.o. of this hospital is to not give anything in writing because their main concern is money and not getting sued. They even went so far as to refuse to give my mother a take-out container because they were worried that she might leave it in her car and get sick eating it and sue the hospital.

Like everything else, they never even gave us a copy of the surgical consent form. My mom didn’t remember signing it for my dad, who is hard of hearing. They had my dad sign it minutes before they took him into surgery instead of giving them information ahead of time to consider.

They also should have given him information about the possibility of complications due to surgery—especially for someone of his age (80) and health status (severely malnourished). In addition, cline had offhandedly mentioned to my mom that my dad had alzheimer’s when he did not (he’s hard of hearing, which makes it difficult for him to understand sometimes). So, cline had gotten the surgical signature from an 80-year old patient that he (at the time) believed had alzheimer’s disease, minutes before he was taken away for surgery.

However, cline nor anyone else at the hospital ever mentioned anything about my dad’s malnourished state. They did not give him any nourishment while he was in the hospital a few days waiting for his surgery. It seems likely that they did not even assess him for this, even though (I have learned after he passed away) malnourished is a major risk factor for post-surgical complications, as with my father.

That cline mistakenly believed my dad had alzheimers yet never mentioned his malnourished state indicates that he didn’t have a good understanding of my father’s condition before he operated on him and so could not make informed decisions about the operation (e.g., whether to remove lymph nodes like he did, which, I’ve since learned increases risk of post-operative lymphendema, particularly when the patient is malnourished and whose body is protein-depleted).

In keeping with their m.o. of withholding as much information as possible from patients and their families, my father’s mychart information did not include any of his ct scans or any of the medications he was given throughout his stay until he died in the hospital. Also, his mychart account was deactivated within an hour of his death.

Please do not take your loved ones to this hospital. Their behaviors demonstrate that their major concern is financial liability instead...

Jefferson Hospital is one of the more lax and apathetic medical locations I’ve come across in recent years. Due to random issues stemming from a medication reaction, btw I had to diagnose that reaction, I had the “privilege” of going here several times over the past couple of months. In almost each case there were tech availability issues and the staff were mostly subpar in attitude, approach, “bedside manner”, diagnostic consideration, and demeanor. For example: During one episode, after they officially discharged me, I got sick in the room and willed myself to crawl from the trash can to the speaker to call for help. The staff nurses came in, and literally just stared at me on the floor. I had to firmly tell them I needed help standing back up since I couldn’t. Apparently my position inconvenienced them and “threw them off balance” (according to the nurse who expressed as such to me) by getting sick though discharged. Freaking sorry that you can’t handle what you’re trained for and paid to do.

The only doctor who was genuinely worth his salt there is Dr. Sullivan. If you’re lucky enough to meet this man, just know that he does take an interest in your condition. He comforted my wife and talked with her about my symptoms when I couldn’t speak. The techs are awesome there too I might add, and are some of the best people in the world to interact with. That is the only reason this hospital gets a 2 star rating.

Very recently I went in again for a random pain that cropped up a few days ago proximate to a concern area I’ve had for a few years. Pain is still impacting me as of now despite the PA’s stated OTC medicinal approach. They “diagnosed” me without evidence or scans for something that I historically do not have with zero consideration for the concern area as a potential cause. The PA even confirmed in my presence that, based on feel, my concern point was present. Despite that empirical evidence though, I have “X” they stated. Quite literally a response I would have expected from MedExpress - which is why I went to Jefferson instead (maybe I should have pursued the latter option in hindsight).

Anyways, I had previously asked them for a reanalysis of a scan to see if that concern point was present and overlooked, and they randomly offered (without prompting actually) to look into that request while I was there - then proceeded to quote the original scan notes in MyChart instead of conducting a reanalysis. When confronted about this I was told “oh we don’t have reading radiologists here to do what you’re asking”.

Well then what the heck do you people have, and why would you offer to re-review the scan if no qualified professional is around to conduct a thorough and objective re-analysis? Between no scanning tech availability end of December, lack of foresight to conduct ultrasounds and stress tests where definitely appropriate (AHN cardiologist was astounded they didn’t pursue such screening), and no reading radiologists on hand or “available”, I swear that the PA’s and doctors at Jefferson take sadistic delight in roadblocking you from meaningful diagnostics, discourse, and health-concern related inquiries. Or the staff are so self-focused and jaded that they either don’t care (or think you’re just stupid). If my pain does correlate to my concern point, I wonder if I can pursue Jefferson or AHN for medical negligence - especially if what I surmise is the issue has expanded.

Is this apathy a symptom of the medical community at large? Maybe. But the experiences we’ve had up at UPMC are far better than any I’ve had at Jefferson (barring my interactions with Dr. S and the techs there). If you value your health and that of your loved ones, go elsewhere. We considered going here for child delivery, but after these experiences I would not trust this institution to handle either my wife’s or new child’s life with the care and foresight I expect a medical...