New York City Balloons — Local services in Jersey City

Beware! These guys are marketing using stolen images of balloon sculptures they did not create. They are selling sculptures that they have never created and do not know how to create. Read the other reviews on their Google page for more proof. In full transparency, I work for Utah Balloon Guru and we also create balloon installations in New York. Several of the stolen images they are taking credit for are from my company.

(I have attached pictures of me in front of these sculptures they are claiming they built for proof. Notice the watermarks that are on the original images too)

I called and asked them to remove my images immediately and to stop claiming them as their own creations and they seemed willing to do so. However, given that 75% of their marketing images and social media feed are other artists' work, I can promise you that they won't be taking the other images down.

UPDATE: After leaving this comment, the owner called me and threatened if this review was not removed, that "he would have his entire team spend the next month blowing up my little business" on Google. He told me I could go "F myself" and he threatened again to destroy...

Awful Service. DO NOT USE. Ordered company imprinted balloons for Employee children event. Spoke to Jeff to place the order - CRAZILY overpriced - $400 for 100 balloons with imprint but I was in a pinch because my long time balloon company closed it's doors after 40 yrs. Never get a confirmation or email with a picture of imprint but was assured that everything was fine. Morning of event, no balloons. I call furious and am told that the imprinted balloons weren't going to be delivered to them until later in the week. I had to call them to find this out. They sent me 100 plain balloons as an apology later that afternoon, although by then my event had already begun without the vision I'd planned. I was told I"d get an adjustment in price. Nothing. I called to get an itemized invoice for my accounting department...I get the runaround. DO NOT USE THESE PEOPLE. You're better off blowing up your own...

I am severely disappointed in the customer service and execution of our order! Not only did they fail, they were the most expensive and then charged us $350 on top of our order in paperwork fees to fill out insurance paperwork that they didn’t even submit in time. When I called to express these concerns Jeff was belittling, rude, and all together unwilling to put forth any effort to rectify our design or find common ground. He then argued with me saying his execution of our companies logo was correct and I was wrong. The customer service on top of price on top of execution is embarrassingly horrible. Our company paid a lot of money for a balloon arch and what we got has now turned in to a GIF shared between our employees as a joke. The same instructions were provided to another balloon company in two other cities and they executed perfectly. I can’t even begin to explain how upset I am. GO...