Everything Computers — Local services in Kennesaw

TLDR, stunningly good service, communicative, knowledgeable, capable, and affordable. Go here for your computer repair needs.

I took my laptop in because the fan was whirring loudly and running aggressively, and Trent did a full diagnostic, cleaned out a bunch of dust that had built up, replaced the thermal paste; he did everything he could without literally resoldering components onto the motherboard. The fan was still running more aggressively than he'd like, thus he refused to charge a single cent for the work done.

I got the laptop back, booted up a middlingly hardware-taxing game, and let the fans do their thing. The whirring has completely stopped, and the fans are running a lot, but noticeably less than when I took the laptop in. I'm very satisfied. As far as I'm concerned, I just got a great deal on a lot of hardware work I'd rather not do myself. During the entire process, Trent was cordial, communicative, and above all very competent, and the prices he quoted were very reasonable for the labor done and the materials used.

This was a great experience. If you have a problem with your computer,...

While I did not go into Everythinig Computers with a complex request by any stretch of the imagination (I only needed to replace my laptop's power cord.), the guys over there were polite, fast, and efficient. I had actually sent an email earlier, and when I told the young man what it is that I wanted, he asked if I had sent an email. I told him, yes. And he said, I was just about to respond to it (I love timely responsiveness as a consumer.). He went to the back, brought out the power cord, plugged it into my laptop to make sure that it worked (It did, of course.). He also suggested that if I were going to replace the laptop in the near-term that I probably didn't need to accrue the expense of replacing the battery. He put on his consulting hat for me in that instance. He did tell me that he would be more than happy to order a replacement battery for me, should I decide to want to do so. He also apprised me of the fact that they have affordable replacement laptops for me when I get ready to replace the one I have. I said all that to say, I'll be...

I have been using this computer shop for about 4 years. They are awesome. Trent, the owner, and his staff are very nice, professional and customer friendly. They are there to help and give sound computer advice. They really stand by their work and any products they sell. They keep you in the loop and stay in constant communication when you have your computer in their care. They are upfront and honest about any and all costs involved with any service jobs. They never just perform any service without first contacting the customer about costs and time needed to complete the work. Me personally, I have NEVER felt like they were just in it as a money grab. They are a shining example of what customer service should be in a retail/repair shop environment (this is so rare in todays marketplace). I highly recommend Everyting Computers for all your computing needs. For me, the 20 mile drive from Midtown Atlanta to their store in East Cobb County...