I had an incredible experience with Mario at Veka! Their bilingual skills in English and Spanish made the entire process seamless and welcoming. From the moment I walked in, they greeted me warmly in my preferred language, ensuring I felt comfortable and understood. Their expertise in jewelry is unmatchedâeach piece they showed me was stunning, and they patiently explained the craftsmanship, materials, and care instructions with clarity in both languages. What truly stood out was their ability to connect on a personal level, making the experience feel tailored and special. Whether I had questions about custom designs or needed help choosing the perfect gift, they communicated effortlessly, offering thoughtful recommendations. The attention to detail, professionalism, and genuine passion for their craft made this a 5-star experience. I highly recommend Mario to anyone looking for exquisite jewelry and exceptional,...
   Read moreI had a HORRIBLE experience!! First, they sent me pictures of chains I would like in my price range. I drive 2 hours to get to the store, and they are necklaces that would fit a 2 year old. So I find another necklace costing a lot more money. The $50 initial payment with acima DOES NOT apply to your balance!! It's a "thanks for choosing us" fee. Then when I made an additional payment, it was "taxed". NONE of these hidden fees are explained up front!!SO then the guy cleans my necklace and puts it in a box. I get home to find it broken! Two links look like they have teeth marks in them. I called and their response is to drive another 2 hours to the store and they'll see if they can fix it. But it won't be replaced. I will never shop here again, nor will I...
   Read moreMe and my husband Luis drove for two hours from Tampa to see them . I had been talking to Ana for a few days she would send me pictures of different things I told her I was interested in .. the experience was so personal and they were so patient with us because we brought my one year old .. outstanding costumer service from beginning to end .. oh and a beautiful selection of jewelry!! Just amazing to know there are still nice people that are not always trying to get over on you ! I will definitely be...
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