Robert Tylisz Appliance (La Porte) — Local services in La Porte

I had to replace my old counter depth side-by-side built-in refrigerator. I decided to call Tylisz being that they are local. The salesman, Jerry, was extremely knowledgeable. I gave him the width and height dimensions and he knew right away that it was counter depth when I forgot to tell him! I bought a Whirlpool refrigerator based on on-line photos because it was the only one that would fit in the space. It had to be ordered and that was fine because I was not in a hurry. I didn’t have to pay for it until delivery.

The installers were amazing! They were efficient, knowledgeable and professional. Jerry told me that he instructed them to assist me with whatever I needed. They not only emptied the refrigerator, but changed my RO filters in the crawlspace and reconnected the waterline. They gave me a brief overview on how to operate the digital touch controls.

I would not hesitate to purchase from Tylisz again. Overall, the best appliance shopping...

Called and told them I needed a repair man because the dishwasher wouldn’t turn on. They sent a repair man Jesse. He did not know the first thing what to do. He said oh you’re not getting power to it that is why I called because I wasn’t getting power to it. The power is fine the same box that powers, the dishwasher powers the central air and the central air is working fine. He then proceeded to write me a bill for $99 and did absolutely nothing absolutely didn’t take one bit of the dishwasher apart to find the problem so now I have a dishwasher not working and $99 out of my checking account. I bought this dishwasher from Tylisz I didn’t know they couldn’t service what they sell. It’s obvious this tech knew nothing absolutely nothing about dishwashers. I am still in shock that he charged me $99 and didn’t have a toolbox He only had a pad to write a bill on. Does anyone know of a dealer who services what they sell because certainly it...

Called for an appointment and could not make one due to the power outage and their systems were down. Received a call the following day. Not once was I told there was a $99.00 service call charge. Jesse called before he arrived and was here 5 minutes and told me I needed a new ice maker in a Whirlpool fridge that isn't 5 years old and I owe $99.00 for the service call. The new ice maker was ordered. When Jesse came to install it he didn't call 1st. We missed.him knocking on the door,we do have a doorbell. I called to have him return and the lady said she would try. I asked that he call 1st and she said he would because it wasn't a scheduled appointment. He did return and replace it. He did not call 1st. Better communication...