Bargain Furniture — Local services in Lafayette

Recently made a purchase of a 1000+ furniture set. It was paid in full and scheduled to be picked up on later date. After discussing finances later that night my wife and I both decided the timing wasnt quite right bc we were in the process of moving. We decided to ask to be refunded for the items the very next day. They were extremely rude to my wife and refused to refund the purchase. Meanwhile pleading bc we really needed moving expenses first. We offered to pay a restocking fee or whatever it would take still to no avail. What kind of business that sells brand new furniture wouldn't give a refund for something that hadn't even left the warehouse much...

horrible service !!! sold two of the different kind of twin bedroom set(bed & treasue chest) refused to switch it out . ask to speak to a manager the manager was not in the store !!!! literally made purchase not even 1 hour and they refused to take it back to switch it out claimed the box had been open so he could have not helped . employees are horrible hung up in my face !!! kept saying he didn’t put a gun to my finance’s head to purchase the items but he knew before he sold it it was two different sets , don’t ever...

I wouldn’t even give this store a one star rating. The customer service isn’t good. They never update you on the status of your product. The staff that helped me order told me she would update me when my products came in. She didn’t I went over there and then they told me it was there. They hang up on you and don’t answer your calls when you need to reach them. Overall don’t waste your time and money at this business. It’s a waste of energy just...