I went in as a first time customer. I placed an order online, letting them know I was a First Timer. When I went in to pick it up I asked to add two packs of Papa & Barkley edibles, and asked to confirm 50% off for first-timers. My Budtender said I was correct and went to packing my order. I paid and left.
When I got home, I noticed an eighth missing from my bag. So I turned around and went back. Got back there within the hour.
The Budtender was hesitant. Said next time something like this happens I should come right back in, after claiming he was sure he’d packed it. I bought a mix and match ounce. I’m not gonna scam a $12 eighth. When I noticed the guys error I came back. Don’t blame customers for your mistakes. It makes us not want to be your customers.
It also would have been good service if he’d told me the Snicklefritz 1/2 ounce of flower wasn’t eligible for the first time discount. I noticed that when looking at my receipt. Never would have bought it if it wasn’t going to be discounted. I would have bought the Phat Panda version of the exact same strain - pretty sure the only difference is bud size, which would have been discounted. Apparently I earned points. He mentioned them when I returned. Definitely should have told me about that before ringing me up. Especially as a First Time Customer.
And that pair of Papa & Barkley edibles? I left with a pack of Sleep and Recover, but he charged me for 2 Sleep’s - so your Inventory Counts were off at least 1 because of...
Read moreShout out to colleen shes always so super cool and friendly. I really love coming here. You guys have great bud and great deals all the time BUT what really makes my husband and I as returning customers is the HOSPITALITY alot of dispensaries have employees that are rude or rushy and they make you not want to go there anymore. This place is really dope. Thank you guys for serving us and thank you Embrs for having colleen and the other ladies ive been able to meet. This is a great place oh one more thing the security there also helps bring the place together they're always really nice to us. My husbands favorite is the bald man im sorry I cant think of his name right now but hes...
Read moreIt was my Daughters birthday. 🎂🍰🧁🥂My Very 1st time! Instead of medication, her doctor said that this would be great for her so that she can eat and calm down the ADHDI found EmbR 🍭🧁 From the moment I walked in I was greeted excellent customer service from the door with security to customer service. Oh my God Jessica Jess was absolutely amazing. Took care of me for my first time. It was 50% off not only that but she gave me some extra things for my daughter for her birthday.🎂🍰🧁 I was treated like a ⭐️.💓💫💗💫 Thank you, Jessica🌴🌊🌈🌸. My daughter loved every single thing that you gave her and thank you for being so sweet and happy and just so attentive. God bless you love...
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