On Tuesday night, 1/22/19, the temperature was below freezing. The East end of the theater sidewalk was covered with ice and I fell on my left knee and side. I had to crawl to a patch of snow to get up. I am 59 years old and have arthritis in both knees. When I entered the theater I told them what had happened and and suggested they salt the sidewalk. The manager said he had salted three times that day and even tried to chip off the thick ice to no avail. I then suggested they put up a sign warning customers to stay off the ice. My knee bruised immediately and was cut. I asked for and was given a band-aid. During the movie, my knee was really throbbing and my friend missed part of the show to go ask for an ice bag. When I left the theater I walked around the ice to get back to my car. It looked as if a lot of the ice had been removed making me think the first three attempts may have been half-hearted or perhaps never actually happened. No caution sign had been posted.
The theater needs to take more seriously the safety of their patrons and certainly be more sympathetic when one of them is injured on their property. (No one said they were sorry I'd fallen. No one offered first aid.) Liability issues and personal injury suits should be motivation enough to ensure thorough steps are taken regarding prevention of accidents due to unsafe property conditions. Sympathy toward the injured seems a natural reaction and just plain common sense. I would have...
Read moreI just went to go see beetlejuice at 6:35. Came early, got my candy and ticket. Then went to go find my seat. The young blonde kid asked me if I wanted my receipt before I left and I told them no. So you would think everything was good. Come to the point where the lights are off and the movie is already starting and the same kid comes in looking for me. Saying that I had to come pay for my ticket. I asked if I could do it after the movie, because I didn’t want to miss any of it, but they said no. I go to the front register to an older lady and I tell her how frustrated I was. Where she told me it wasn’t my cards fault but the machines. I’m not going to go see a movie where I miss the whole beginning. It wasn’t taking a couple minutes. They had to log in and redo everything. I finally told her I wasn’t going to pay for the movie that I was going to leave. So I paid for the candy and left. She was extremely gruff. Didn’t offer anything for the huge inconvenience. Why give me a ticket and ask if I want the receipt if it didn’t even go through? Why not wait till the end of the movie to make me pay because they messed up? It made me really consider even...
Read moreTheatre is fine, when we went they had a boil alert for Bellefontaine. After the band was lifted they served soft drinks. We bought bottled waters that were unopened. We returned them in exchange. There was a special on popcorn(2) sized containers for $5. They were out of those size containers, so you think they might just give you the large at the same price (less popcorn). No they would not do that. What form of math I wonder did the manager take that particular By the time the day. I had to pay more for less. Why? By the time they tried to get their act together, my wife, and I had missed about 20 minutes of the film we paid to watch. Here is a question. If you were the manager, and did not order enough containers to handle public needs. Wouldn't you do your best to make right with...
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