Bluff Springs by D.R. Horton — Local services in Lancaster

I’m giving two stars and not one because the loan officer was really nice and the homes themselves are not a horrible value. Our problem ended up being the overall experience with the salesperson.

My husband and I were in the process of purchasing from this area. The salesperson whose name starts with an M was extremely nice at first and helpful when she felt like there would be a sale. Our first hunch of is sensing that she didn’t really care and was only thinking about a sale was when the year was ending trying to get us to make a decision in three days just to have a “promo”. Thankfully, we stuck to our guns and decided to wait. Despite our gut telling us to wait to apply as a whole, we went ahead and tried and the loan officer was cool.

We ended up with news that changed where we would end up being but that was totally fine since we weren’t shocked due to our situation. However, during the waiting period with loan officer, the salesperson never responded to message sent to her and wouldn’t even have the courtesy to fill us in or check in. We literally never heard from her again. When she felt there was no benefit for her she was pretty much MIA.

Overall, I wouldn’t recommend this particular location and hate we didn’t follow our gut with the process in waiting as a whole. It may not have been a sale for at the moment but people never forget how you make feel and our experience ended up being quite disappointing at...

I am a home owner in this development. The process from start to finish was Phenomenal. I did not anticipate this being a stress free process. I anticipated lots of back and forth, but from the first meeting and showing with Yasmeen to the closing out in Rowlett the process was easy and seamless. Every person I encountered was attentive, answered every question, provided prompt and appropriate response. Please don’t be deterred by negative reviews. Come and see for yourself. Please check in with Yasmeen she was...

Yasmen was my sales rep! She was amazing! Always greeted us with a welcoming smile and enthusiasm. Very professional and thorough with the buying process. Always prompt to respond to any questions I had and keeping us in the loop while our home was going through the building stages. I am satisfied with my home . I do recommend DRHorton homes, great price, quality and warranties. Get your own inspection done, builders were receptive to all things I needed repaired before...