Ferris Family Dentistry — Local services in Ferris

Imagine you were so AFRAID of dentists, you didn’t see one for 14 years... and had multiple cracked molars and were in need of some serious work.

That was me, and this is the story about how Dr. Williams literally saved my mouth, and probably my life.

First, my fear was both rational and irrational. From pieces of my jaw bone coming off with extractions, to drill bits getting stuck in my jawbone, to failed root canals, recommendation for apicoectomy (drill into cheekbone to get roots), to short fills (root canal wasn’t deep enough), and mostly NEVER GETTING FULLY NUMB, I’ve had my fair share of bad luck with dentists. To be fair, I’ve had a few good ones, but their goodness didn’t outweigh my fears and spent 14 years as far away from them as possible.

Add to this, I’m struggling with symptoms of RA, and have been diagnosed with chronic idiopathic hives. Somethings going on with my immune system and I get hives all day long that are not responsive to OTC meds and I’ve been on steroids for months. I suspected my infected cracked teeth may be causing or worsening my symptoms. I knew it was time to bite the bullet.

Enter Ferris Family Dentistry. I let them know (probably everyone, lol) that I was a nervous wreck. I didn’t even want them digging the tools into my teeth to “check” for cavities as that can hurt IMO. You know what... they didn’t. That’s a first!

They did all the xrays and it wasn’t as bad as I thought. I needed 3 root canals. They make the crowns there and have you out with your permanent all porcelain crown in hours.

Once D day came, they were quick to give me the nitrous (sweeeet). Dr Williams explained she’s from a long generation of dentists and she’s really good about nerve mapping and numbing. Man, was she! I did have some limited breakthrough pain, which in her own words would “get my attention”, and that’s about all it was. I described where the pain came from and radiated to, and she found the nerve and numbed it within seconds. No one has ever done that! She also noted my chart about how my nerves run. Then next visit I had no breakthrough pain. I literally grabbed her hand and with tears told her she saved my mouth.

Not to mention I have multiple crooked roots and have been referred to an endo twice on other similar teeth, due to complexity. For her, it was a breeze. This saved me a fortune!

3 months later and I’m off all steroids, and am managing my hives with OTC Allegra.

Overall, the office manager and staff were so gracious and accommodating - with reasonable prices and options for full sedation (one day I’ll make a you tube video🤣), you cant go wrong!

I may never be able to say I enjoy going to the dentist, but with Dr. Williams, it’s as close as I’ll get!

Edit: it’s been 5 years since I wrote this post. I continue to see Dr Williams, who has expanded to do implant surgery. I’ve since discovered I’m on the hypermobility spectrum. Which contributes to both my tooth decay and inability to get numb. She’s still the only...

Got 2 root canals and a wisdom tooth pulled here and after this would not recommend this to anyone. They left metal wires from the root canal plugs in my mouth along with piece of my damaged teeth, which I didn't know was in there till that evening cause I had the shots to numb my face. Also my prescription pain medication which was Tylenol 3 and only 3 days worth, and the pain lasted 6 days and the antibiotic lasted a week. I tried calling the office to talk with the dentist after the 3 days when the pain was still very strong to see if this was a kind of nerve pain that I was experiencing was normal for the procedure, but instead of talking to the dentist just got to talk with the receptionist or office manager that would explain to me that I would need to go to a root canal specialist, and that it was my fault for moving to much. So they was unwilling to answer my questions, so i called a different dentist in the area and they got on the phone and explained to me that if they had cut my gums that this kind of nerve pain was normal, so I felt that a different dentist cared more for me then this place even without my payment of...

Let me just say the Dr and her medical staff do a great job there is no issue there. The problem here is the arrogance of her office manager. First of all dealing with my insurance company is not a favor to me it is your job. Please quit telling me your doing me a favor because you're not. Second I have never had anyone tell me I am free to see someone else if I don't like it. I am not special in any sort of way, but I am a patient/client. What ever happened to the customer is always right? Third the fact the you are married to the Dr (I still don't understand why you found it necessary to tell me that bit of info when I never asked) means absolutely nothing in regards to the situation at hand. That only shows your lack of care to your job or what might happen to your employment because your wife not your boss will back you up, plus it shows your complete lack of professionalism. Once again the medical part of this office does their job 100%. Its the one rotten apple that I guess feels she can do whatever she...