Subway — Restaurant in Ferris

I placed a semi large phone order for a scheduled event. Ten minutes later I get a phone call and I am being informed that I need to go in to the store to place my order. I live in Ferris but at the far end and it would take me a while to get there. I had planned my order with enough time so it would be ready and warm for the event. After a back and forth with the manager, she agreed to start on my order.

My order was done correctly, but was not finished when I arrived, having to wait for it and making me late for the event.

I took a star off because Subway personnel took at least ten minutes to call me to inform me about having to go in instead. I understand that prank callers are creating problems by placing phony orders, but Subway shouldn't wait that long to call someone regarding issues...

Had been delighted in the past that app orders were properly made and ready when we arrived. Unfortunately, today was a big let-down. We ordered through the app. One sandwich was completely wrong. Requested "deluxe meat" (this is an extra charge we paid) but was not made that way. There were tomatoes and pickles on the sandwich, but that wasn't how we ordered it. Neither sandwich had been toasted. Had asked for regular bbq chips, but they bagged the baked ones. We live over 6 miles away, so it is a pain to return to have the...

The people inside are rude and racist. As we entered we’re stared at and as we approached the counter she then turned her back as if she was about to wash her hands. She the proceeded to take her time blowing her nose then digging in her nose after washing her hands never acknowledging us as she wiped the boogers on the napkin about to walk to the station. Absolutely disgusting we left immediately. This is today which is 06/14/24 12:35pm and there...