Sweet Sleep Mattresses & Furniture — Local services in Lancaster

We purchased the Queen Harmony Plush Hybrid ($ 1169) on New Years, we are really disappointed with our purchase 4.5 months later. Michael said he gave us a deal on the Boxspring and Frame. The frame was bad quality for $50 and boxspring we paid $135. Overall $1375 on our invoice. We used Kafene and was charged taxed and a delivery fee as we were promised free delivery ended paying $1515.92 through Kafene. This was a really bad low quality of a mattress. Honestly it felt more like we were taken advantage of and someone who works in the mattress industry, he could have recommended a better frame as the one that he sold to us was a twin-queen. The Mattress has sunken in and the frame has warped. Now we are having to go through the warrenty claims process and we absolutely regret this purchase. It has been a major inconvenience, causing physical discomfort and loud squeaking and warping all indicators of of a bad mattress and brand quality. We contacted him back and he said we werent forced to buy it, he didn't take advantage of us. When it all comes down to it, the proof is there. Zero sincerity and empathy as we only stated we felt we were taken advantage of. We didn't say he forced us to buy it, as words were added that we didn't say. Claimed this mattress is same quality as Mattress Firm and Sit n Sleep. Definitely not. Do your reviews...

Hands down one of the better experiences I've had purchasing a mattress Mike is absolutely amazing answered all of my questions promptly and respectfully and when it came to installing the mattress in my home and taking it apart and putting it together in another room Mike definitely went above and beyond what he absolutely should be doing he is truly amazing and if I could give him 10 Stars I would I don't normally make reviews but the experience I had was so pleasant and so amazing I have to share it with other people this place is highly recommended I will be telling my friends and others the only slight downfall which is not really too much of a problem is this particular location is by appointment only but in my opinion it makes it more of a personal experience cuz you don't have one person trying to help six different people all at once one person is focused on you and only you thank you sweet sleep I'm going to have an amazing...

We recently purchased a Cal-king mattress from Sweet Mattresses and we cannot say enough good things about our overall experience. From the moment we entered the building, uncertain about the major purchase ahead of us, Joshua approached us in a very friendly and professional manner and quickly put our minds at ease. He was extremely attentive and asked all the right questions. One thing was certain, Joshua was not just out for a quick sale, but actually seemed genuinely concerned about getting us the right mattress at an affordable price. For years we had been dealing with back pain and lack of sleep, due to poor choices and misinformation. Not only did we purchase an amazingly comfortable mattress, which gives us peaceful rest, but we also got a great deal. We are extremely happy with our choice and Joshua was instrumental in guiding us into a greater dimension of restful...