I'm pretty disappointed this time around. I'm a frequent shopper at the Webberville store, and just spent a 153.00 and while I was being checked out, the cashier was about as rude as he could get. I had my children with me, my youngest, 5, was asking questions and being curious about what he was doing, and to be so degrading and belitting to a 5 year old like she was grown was so unprofessional and uncalled for. 3 completely rude comments to my 5 year old before I had to give "that stare" to shut it down. I get kids aren't everyone's cup of tea at times, but if you can't conduct yourself like an adult, customer service is not the Job for you. My child wasn't being out of control, just simply being a...
Read morethey have dozens of help posters up but say they are fully staffed - yet the store still looks like trash. inventory all over and in customers way, nothing being actively stocked. sticky shelves. after working retail for 7 years i dont see how they consider this even remotely acceptable but it purely means the GM cannot and simply doesnt care about doing their job correctly. self service is still broken, and lots of the time your left waiting the normal register cause...
Read moreThis store is proof that a manager can make or break a buisness. Was doing so much better after Heather took over, now she's gone and it's back on the landslide. Store isn't even worth stopping at the last 6 months. I took to checking g the mobile app for stock availability before I even bother and I will still be disappointed on 3 outta 5 items being empty and if you ask the new manager for help she's rude and dismissive, she does not appreciate your buisness...
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