Had poor communication with me and misdiagnosed my computer. Workers were polite and appeared to be genuinely trying to be helpful, so that earns 2 stars rather than 1. Edit: after considering the owners reply, I have decided to give another star because their pricing was more than reasonable. However, what the owner said isn't exactly what I was told. I was almost certain that the issue was hardware related, but they told me all the components were good and that all I needed to do was reinstall Windows. I did this and this did not solve my issue. Additionally upon more of my own testing, I realized that 4 of my 8 DIMMs were dead. I believe that if they had conducted thorough enough testing to definitively tell me that my hardware was good like they did, they would have caught this sooner. Edit 2: after more consideration, I decided to go back to two stars because I believe that a professional computer shop should be able to diagnose a computer better than a self taught...
   Read moreI highly recommend Z Solutions they are over all amazing, fast and cheap!! This is from someone who is NOT computer savvy and doesn’t have a clue when it comes to technical stuff. Spencer went above and beyond to help me with getting my old laptop fixed not only did he explain everything and answer my many questions but he even went as far as helping me with the internet problems I was having at my home (not related to my laptop issues)AND took the time to do all the research to find me a new laptop that was best fit for me when I decided to give up on the old laptop for a new one. I am still shocked with how helpful they are while not charging you an arm and a leg for there services. Needless to say, not just Spencer but the entire team at Z Solutions truly care about the customers that come in and I will continue to highly recommend them...
   Read moreThey are very helpful and honest. I told them requirements I needed in a laptop and they gave me options to choose from. I love my new laptop! In the past we have purchased laptops for our kids graduations from Z-Solutions and they made sure they had everything they needed. They are always willing to...
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