I had problems transferring from Verizon. Juan explained to me what the issue might be after going through various diagnostic steps (I needed a physical sim card because my esim wasn't working) and when my number wasn't fully ported due to a number lock on Verizon's end, Juan told me to wait a few hours, then reach back to him to fix it. After a few back and forths due to problems on my end with Verizon, Juan was able to get my phone on the network successfully. The customer service was genuine, reliable,...
Read moreThank you Anjelica for helping me recover my Gmail account and helping me transfer all my things to my new phone and for giving me a free screen protector with my phone purchase she is very helpful and polite 10/10...
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¡Tuve una experiencia excelente en Metro by Mobile Store! El personal fue increíblemente conocedor y servicial al guiarme en el proceso de elegir un nuevo teléfono y plan. Escucharon mis necesidades y me recomendaron una opción perfecta sin ninguna presión para que comprara más. La tienda estaba bien organizada y aprecié la amplia selección de teléfonos y accesorios disponibles. En general, estoy muy satisfecho/a con mi visita y recomendaría Metro by Mobile Store a cualquiera que busque una experiencia de compra sin complicaciones para sus...
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