A couple month's ago, my AC unit went out and a friend recommended someone to me (i will leave their name out). This person came out and fixed end connectors and replaced something else. I really didnt feel comfortable since my friend never used this person before. I ended up spending $350.00 for the repair. Just a couple weeks ago, my AC went out again. I decided to not use the same person I had previously. I reached out to Lonoke Service Co, and made an appointment. I really thought this would be a come and go situation as it was with the other guy. But, I was wrong.....very wrong. I was sent text messages of when the tech would arrive at my house, when he arrived at my house, and when the service order was completed. This technician spent at least 3-4 hours at my house. Not only did they fix the problem, but noticed some other issues that were fire hazards waiting to ignite. They also cleaned my coils to my unit. This company is very straight forward with their customers. I love the professionalism of the tech. We even got measurements to get an estimate on getting a new unit, because I have a much older unit. They gave us a heads up that we will need a new unit since the freon from my unit is no longer available. I recommend Lonoke Service Company. They are very thorough with the job they were called to do. I was not disappointed this time as I was the first time with the...
Read moreI called LSC because my AC unit was hit by lightning and I wanted a 2nd opinion. They also let me know that my unit need to be replaced. What made them different was they gave me many options as well as recommendations for my unit that is in my attic. I decided at that point to go with them. They came out quickly and were very knowledgeable and nice. I decided to purchase a new AC unit with LSC and they did not disappoint! They came out early to install the new unit and did a very good job. They stayed in contact with me and also followed up with me the next day to make sure everything was working as it should. I highly recommend LSC and will definitely be using them in the future for all...
Read moreRussell Ivy and his team of professional installers and service technicians have been such a blessing, both to our family and our community. Russell was able to reduce the stress of an otherwise daunting process of replacing our home's HVAC. Lonoke Service Company provided a flexible solution and efficient process that allowed us to have a brand new Carrier residential split system installed. Russell treats his customers like family, and he gives back to the community in ways that are meaningful and have a lasting impact. If I could recommend LSC with more than five stars, I would...
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