Pink Computer and IT Services — Local services in Los Altos

6/8/2025 UPDATE: I went with the other vendor and he had my computer for A WHOLE MONTH doing hardware tests with no clear diagnosis. This vendor was condescending about his rates and process, so I actually reached out to Sean to ask about whether it is normal for it to take a month for intermittent crashing issues. He was kind enough to just give me advice. After hearing how my computer was considered difficult to fix, he offered to look at it just out of professional curiosity.

I dropped off my computer to him at 11:30 and by 6pm THE SAME DAY, he texts me to say that he's confident the issue is resolved. What so many other people had thought was a gpu issue (it's been replaced already), he KNEW from experience and his gut that it was actually a heat sink issue. AND HE REALLY DID FIX IT. I haven't had a crash in two days when my original record was 3-10 minutes. I really can't be more grateful to him.

He's the GOAT.

HIGHLIGHTS: He's VERY knowledgeable with hardware. He's been working with computers since 1988. Very prompt and professional over text and phone call. Reasonable and clear pricing. Just that he offered to try without charging after so many failures before was so nice. He fixed my computer within an afternoon. The previous guy took a month and got nowhere. The previous one before that had me just replacing the GPU and it still crashed.

5/8/2025: Sean was really nice on the phone! Very helpful about setting up a drop off to fix my computer. I ended up going to a different vendor who specializes in gaming pcs instead but I had to write a review for how nice he was in my...

Over this past weekend we were messing with sons desktop PC trying to get info so we could upgrade hard drive. In the process we did something to it and it wouldn’t boot up. We looked all over web trying to find someone open on a Sunday. We found Sean at pink computer. He was responsive and called us right back, talked with us about the problem and came over to get PC that evening. He took it home to troubleshoot and throughout the process kept in contact asking questions and it was nice to be in the loop. I ordered the parts and had them delivered to him and that day it was fixed and returned. Not only is he knowledgeable, he’s quick, fair with the cost and keeps you updated throughout the whole process. If I could give 100...

I found the Pink Computer and phone service by search nearby computer phone service. I want to replace my phone battery and then I made a phone call. The owner Sean gave me a very reasonable price. So I went there. He already prepared a battery for me. It’s not fit because I told him my phone is iPhone 6+, but actually is 7+. Sean reorder the battery for me and fix it without any complain. I also let him check my MacBook laptop. My laptop screen doesn’t work. He gave me a free check and an estimate of fixing it. He also searched what’s the second hand MacBook price in the market and gave me an analysis if it’s worth to fix it and let me to decide. I feel Sean is the person who...