Skate Ranch — Local services in Lufkin

Terribly disappointing. I typically go here with little to no problems, I've had issues here and there over ridiculous things but they were typically too little of an issue to not come back. But this time it was completely ludicrous. I wasn't the victim, I was a witness as was my boyfriend. My sister, my step brother, and my two friends were accused of exchanging drugs and cursing at children. As we are all around the ages of 13-16, we didn't expect the approach this worker had given us. Extreme aggression and attitude over things that we hadn't even done. My sister had been skating off the skating floor and muttered to herself "screw it," to which in turn a large group of little children told her "screw you!" So by then she decided to sit down, and she said the s word among me and my friends. Mind you, it was not that loud. We sit very close to the booth, because we typically sit there. The worker who worked at the booth came out and informed my sister not to curse so loudly. We apologised and moved along. Later, a different worker comes along, sits next to my sister and gets so close to her face. She says "We do not accept cursing at children or handling drugs or cigarettes in this building. If you have a problem with it, there's the door. If you have a problem with me, say it to my face and I'll handle it. Say it behind my back and I'll know you did." I didn't really mind them telling my sister not to curse in front of children and such, but accusing her of passing around drugs and cursing directly at children? Firstly, the children were the ones who had cursed at her, me and my boyfriend had heard it ourself. Secondly, you could've handled that so much more professionally than you did. Then whenever we attempted to leave, they said we couldnt we're minors. Luckily our mother had arrived soon after, but my sister had already had a terrible anxiety attack from the attitude and accusations. Even whilst the lady was accusing her of passing around drugs, whenever me and my friends promptly said we didn't do drugs or cigarettes, the worker at the booth repeatedly said "check their pockets!" That is not allowed obviously, and they threatened to call the police even though we hadn't.done.anything. All I will say is that it is definitely not for someone who is older than...

There was a time when I would have given the skate ranch four stars at least....I am a grandmother I raised my children who went there when they were kids now my kids have kids who go there .about seven or eight months ago my granddaughter and one of her friends who she has known since she was 7 years old got into a fight at the skate ranch. Granted, it wasn't right what happened and they both made a terrible mistake. However they have since made up and are friends again but apparently the manager has told both of them that they are banned from the skate ranch for life and will never again be allowed to come to the skate ranch. My granddaughter just turned 14 years old she was 13 when this happened. because we live in lufkin there is virtually nothing for kids to do here. the skate ranch was a place where she gathered to meet friends and went there for years with no problems. she has lost some of her friends because she is home-schooled and the skate ranch was one of the few places she had to go to socialize. She has become very depressed. She has gone to the manager of skate ranch and expressed her remorse twice. The manager has shown no mercy and both times has told her to get out. my granddaughter is not a troublemaker she is a good kid who got into an altercation with a childhood friend and made a mistake. Apparently the manager of the skate ranch thinks she should pay for this for the rest of her childhood. I will never see the skate ranch the same again as I did when my kids...

March 2018: They did not anticipate this last Paw Patrol event! Not only did we not get to skate because we had to wait in line instead, but my kid cried half the way there while waiting! Update: January 2018- About a month later they had an event to meet Gekko from PJ masks! We were stoked and prepared ourselves for a nice turnout since this next time, they were taking reservations! I bought my son and my coworkers 2 kids passes and shirts! It was a total rip! We got in there, skated for like 30 minutes, went to order food, they weren't serving pizza so had to get 3 kids and 3 adults all separate items which was a huge pain! When we got our shirts, we quickly realized that the gekko mask is upside down, I confronted them about it and all I got was a "I'll ask the manager when she gets back lol"! We didn't even get to enjoy our food because it took forEVER to come out and they cut us off and pretty much MADE us all leave and be out by 1pm! I will never trust an event or spend any money ever again doing there "extras" (shirts, events, etc) I've been in once with my kid, mom, neice and nephew and it was alright! Still took FOREVER for our food, and what a...