Middle Tyger YMCA Family Center — Local services in Lyman

I personally witnessed (what i consider) child negelct/abuse by a ymca summer camp worker directed at a four year old child in the locker room. I ran and immediately reported to the management team which promptly tried to "brush this under the rug". I personally spoke with five managers at three seperate branches to no avail. 32 hours later, still no answer other than "we will handle it internally". To my knowledge no parents were contacted the day of the incident.

How can a supposed Christian organization not take serious the allegations of wrong doing by an employee? I was told the employee was not fired or disciplined. I feel helpless to defend this child. Someone needs to look into this. Supposedly they are doing an internal investigation.

I was met several times by management with phrases like "we need to verify this happened", "I'm not going to argue with you", "thank you for your concern we will handle it from here".

Regardless of the internal investigation (which I'm sure isn't up to par the with standards that each parent would want for their own child), a third party needs to look into this matter. Incident occurred at middle tyger river ymca at approximately 1:05pm June 6th 2023.

I'm not giving names. I'm not looking to slander or libel. I'm just saying what I witnessed and what was told to me directly.

I wouldn't leave a review like this if given other assurances this matter was handled properly.. but no one can give me this information and I know the four year old child can't speak up for himself.

Also, approximately five other grown men (non-employees) were in the locker room at the time and not one of them said a word. I can no longer in good faith be a part of this type of organization (based upon how this...

The afterschool/Summer camp program here is one of the worst experiences I have ever had. The communication between the childcare directors & parents is horrible. It takes 2-3 days to even get a response from them. They had my daughter and the other kids in traditional camp outside in 100 degree temps almost all day long everyday, unless they went on a weekly field trip. They mix all different age groups together with very little supervision. Hardly any crafts or activities done. My daughter had a bullying incident which included an 8th grader targeting her and a group of other 5th grade girls. My daughter was so afraid to go back that I removed her the last week. I requested a refund from Lucretia the director over childcare & she said she would have to talk with the Y executive director. After nearly a week of no word from her I reached out and she said they denied my refund due to "Just because the bullying situation wasn't handled as I expected doesn't mean it wasn't handled" I them went directly to the Executive Director over the Whole YMCA and she had no idea I even requested a refund. She informed me it would be handles that day. She immediately requested my refund and I had a check in the mail within a week. But, I DO NOT RECCOMEND THE CHILDCARE PROGRAM HERE. IT IS JUST A PAYCHECK FOR THESE WORKERS. They do not care for these children and need better training in...

Be mindful that if you sign up for a membership and want to cancel or put on hold, they will charge you an extra month! Yes, it is in the agreement that you sign. I wanted to put my membership "on hold" for a few months and wasn't able to do this online under my account. I called and was advised that I HAD to go out there and sign a form. I went out there and was advised that if I wanted to put my membership "on hold", I would be drafted another month because I didn't give them 30 days notice. So I told her I guess I needed to cancel, and she then informed me that I would be drafted again for an extra month because I didn't give her 30 days notice ! Needless to say, I was dumbfounded! So compare it to this scenario: I like watching college football and I subscribe to a service every football season (Sling TV). Its no contract and they direct debit me each month just like the YMCA did. So after football season is over, I cancel and I am never drafted again!! Amazing! So what is the reason for this policy at the YMCA? It's...