Exotic Florist & Gifts — Local services in Madisonville

Was very disappointed jn this place. It was the day before Valentines Day and I was trying to find unique gift for my granddaughters senior night. I ended up getting her a forever rose in purple it is beautiful. Just wish they would have had better selection for younger groups like maybe some cute basketball,baseball,soccer etc. I believe they could benefit by hiring a young florist that could do some beautiful arrangements because the flower arrangements I seen were not impressive at all. They just need a little more modern update because I usually go in smaller shops and see tons of stuff I would love to have but was disappointed that this one had...

I placed an order 2 days in advance. Called the day it was supposed to be delivered and it took them a while to find my order. The First Lady didn’t even know what she was doing and passed the phone off. Luckily , they found it and said it would delivered that day. My sister took a picture of it but had no idea who it was from. The card did not say from anyone and they had mispelled proud. They way they wrote out my message looked very juvenile. There was more greenery than the flowers and what little flowers were there wasn’t even bloomed. I was warned not to use them but being local , I gave them a chance....

I ordered flowers from this place for my mom, im 2 states away so getting it right is very important! I was taken back because the arrangement wasnt anything like the picture but with just 1 simple phone call they did everything they could to make it right. Jordan's professionalism blew me away! This is what a great company looks like, everyone makes mistakes its what you do after. I will ALWAYS be using this florist as long as my family lives...