The Grove at Trelago — Local services in Maitland

Our experience at The Grove has been absolutely positive. From our first conversation with Gus, we have only received professional and caring responses. Gus and Carol have been patient and attentive with my parents, demonstrating their experience in the field and understanding how the decision to move to an assisted living facility can be difficult. Gus and the staff we have met are committed to providing excellent care in a first class facility. Communication has been excellent, they have provided videos of my parent's future unit as construction progresses as well as weekly emails with construction updates. They have also held informative events for future residents, which ease the transition. My parents are looking forward to their next stage in life and are confident that The Grove is the absolute best...

We discovered The Grove at Trelago during an extensive search for an independent living facility for an out-of-state parent wanting to move closer to us. We were impressed by the description of the facility being constructed as well as by the reputation of the parent company, which is known for its highly rated senior living facilities. When Gus Astorga was hired as Executive DIrector, we could tell that the quality of the staff being brought on board and the amenities and activities being planned were as important to him as if his own family were part of the community. He worked with us to pick the unit that would be the best fit, providing multiple videos and answering all questions in a timely fashion. We are looking forward to being a part of The Grove at...

Trelago fired me because I was concerned as to why they had covid positive residents out with healthy residents and I asked why they were doing that. Many of the haitain nurses would hide in the laundry rooms, be on their phones, residents rooms, and take 20 min breaks instead of 15mins and they would go two at a time. But yet I'm the one that was fired! I always made sure that my resident's were safe, receiving help whenever they needed assistance, and gave them healthy meals according to the diet they had and actually took the time to listen to them when nobody would listen. It's sad when you let go of someone who is compassionate about the care that resident's receive but it's ok. God is good. I will never recommend anyone...