We’ve been loyal visitors to Surf Outpost RV Park since the rebrand—my girlfriend, our two dogs, and I have loved staying here for the epic views, the good vibes, and the convenient location just minutes from First Point Malibu. The general store is always well-stocked and the overall energy of the place has made it a favorite local getaway for us.
After the fires, we were especially eager to return and support the business. We called ahead, booked our spot as usual, and made the trip out—only to be turned away upon arrival because our GMC Safari apparently no longer qualifies as an RV. This was surprising and frustrating, especially since we’ve stayed there multiple times before with the same vehicle and weren’t informed of any policy change when we made our reservation. There was no mention of it on the website either.
The front desk staff were kind and apologetic, but unfortunately, the male owner was dismissive and unhelpful, which really soured the experience. We totally respect a business updating its rules, but clearer communication and a bit more understanding would have gone a long way.
We genuinely hope Surf Outpost continues to thrive—we just hope they improve how they communicate changes to their guests...
Read moreBeware of their cancellation policy. I booked a campsite on Hipcamp with them. Their cancellation policy was listed “super strict” but did not give any clarifications of what this meant. I booked my site which was a tent only site for $125. Now I do take responsibility for this part- it said you could have 1 vehicle but what I didn’t realize was you could not have it next to your actual site. You had to walk there. There are special reasons I need the car immediately next to me for this trip. I realized this mistake immediately after booking and cancelled it immediately (booked and canceled within 10 minutes). For this booking they refunded me $50!! I emailed the company explained my situation and they still refused to give me a full refund. I in no way prevented them from ever loosing a potential booking at this site. It was an honest mistake that was immediately rectified yet they had no sympathy for the situation and felt they deserved to keep $65 dollars for this 10 minute mistake. It’s an action that may just roll off their shoulders but actually effects me. GREED!! Have...
Read moreDecided to try ocean camping. Cool part is , is that my camper is facing the ocean. It’s like having it in your back yard. Even though it’s right across the street. Nice little walking trail also right behind my spot. It’s a little illuminated at night time. The store is really pretty neat. They have some unique items especially in the spices. So yes, I bought some. Staff has been exceptionally nice and very helpful. I took a walk throughout the park. Looks as though the first two levels are for rvs and the 3rd one is tent camping. The overviews are beautiful. Down on the ground level they have some spots together with chairs, lights, picnic tables, area to play bags. Looks like a real nice area to chill. My trailer is 40ft so they do have XL spots. Not to sure how many. I got lucky and got a really nice spot. Some things are open in Malibu and this campground is one of them. I would visit them again. Thanks for a...
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