Mask-Et Services — Local services in Manchester Township

This review should have been written long ago, but it has even more meaning now. About a year ago, I brought Shane two 50 year old Pavoni machines, a Professional and a Europiccola, both needing extensive repair and parts. Shane had been recommended to me by Pavoni in New York city, after they expressed doubts whether the machines could be repaired. Well, I'm pleased to report that both machines were repaired by Mask-Et for a reasonable cost and after about 450 espressos later the machines continue to function as new. It was a pleasure dealing with Shane. He was very, responsive and experienced in the repair of Pavoni and other espresso machines. Very Highly...

We have a 25 year-old La Pavoni Professional (Pre-Millenium, of course) that has been well maintained by some of the best in the business (for example, Chris Cara @ Thomas Cara in SF). It was time for a tune up (fresh gaskets, etc) and we took it to Mask-Et as it had good reviews and was closed (~ hour) from our house.

Shane did a fabulous job. Machine works as good, if not better, than ever. With a good grind (Rancilio Rocky) it makes a great espresso with copious crema.

Finally, Shane had one of his repair guys in the area deliver it to us so we didn't have to drive out to retrieve it. Friendly talented and great customer...

We stopped using them as the service has gone down hill. I guess they have too many customers as they forgot about us even after several calls. In my opinion the communication with this company is horrible. We started using Brew Tecs as well as our roasters and we both love them. If you're not happy try...