Nicholls Furniture Mansfield — Local services in Mansfield

I bought a Lazy boy recliner at Nicole's furniture furniture over 2 years ago. Unfortunately the mechanics of it didn't last very long. I had no problem with Mark and he was a wonderful salesman. I've called there twice to get the name of the chair and both times they take my information and won't even look up my name to tell me what chair I purchased. The 1st time I called in there by the time the lady asked me so many questions she could have looked up the name of the chair by then. The 2nd time the man I spoke took my name and number and also would not look up the name of the chair I purchased. I would certainly NEVER shop there again. There there are 3 very nice furniture stores between Mansfield Ashland and Wooster that I would go to in the future instead of Nichols....

Picked out some furniture... found nicer furniture for a better price was told no because it was a custom order that already arrived at the store which I was annoyed but understood. Then when I called to pay off my furniture on the delivery date myself and the sales person set up he informed mr that my furniture hadn't even shipped out or arrived yet it's now a week later still hasn't arrived and they couldn't even give me a delivery date or offer me any kind of discount after lying to me. I will never do business here again..... still waiting on my furniture by the way! That I ordered all they back on black friday! It's now almost...

My son purchased a lazy boy recliner 2 years ago. Within the first 18 months the chair was literally falling apart. I contacted the store and was referred to their repairman. KEVIN, contacted him. Kevin came picked up the base of the chair. Kept it for over 2 weeks. We paid him $150. Within weeks it had wood screws falling out. Kevin never returned my calls after that. I contacted the store again, took the chair out to them and was charged an additional $35 for in house repairs. Now we're about $1000 in and the chair still isn't right. Lazyboy is cheaply made nowadays. Nichols does not care about...