These guys are awesome. I had an issue with a game console and called to see if they could fix it. I got a voicemail and hung up to eat lunch and call back later. Instead, I got a call from them as they'd seen a missed call and wanted to know how they could help me. Never expected that at all.
After explaining my situation, I was told that they thought they knew the issue so they would wave the diagnostic fee. I dropped the system off and just 3 days later I was called with the unfortunate news that the system couldn't be fixed and would need sent back to Sony. I asked how much for the time they spent with the system and he told me he didn't fix it so he wasn't charging me. When I went to pick it up, he took the time to explain what was happening and why it would need returned.
I would happily have paid for the time spent but was amazed at the professionalism I experienced. I now know that whether its a game system, phone, tablet or computer, I will take all of my electronics to this shop. Both of the men I dealt with...
Read moreLarry of Short Circuit Electronics Repair is the kind of person I want to do business with in every area of my life I need a service. I called him for a quote on replacing my phone screen. He laid out the cost of all the the ways I could get my problem fixed and was very upfront about the potential for it to be less expensive if I go somewhere else besides him. He even gave me instructions for how to navigate the different options and was patient with all my questions. After exploring the options, the cost of working with him was actually a little cheaper than going through my phone insurance plan. I did take his advice and purchase my own part instead of going through him for ordering the piece but used him for the servicing. Larry was kind, patient, and most importantly, honest. I will be wholeheartedly recommending Short Circuit Electronics Repair to anyone who needs electronic work done in the area. I wish he worked...
Read moreThese guys are honest, fair and will give you a free quote. They described the problem to me clearly and concisely. They ordered my part and gave me my daughter’s laptop back to keep using until the part comes in, as it could be awhile. With the pandemic shipping has been horrendous and they know this so they didn’t want me to be waiting all that time without if not absolutely necessary. They donned their PPE and had sanitizer on the counter also and gave me some good advice on gaming consoles(secondhand vs repairs). Only reason I didn’t give 5 stars is I had to call for an update, they were a little swamped though. Still pretty close. These guys are awesome, I would go here before Best Buy and not just because...
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