Donatos Pizza — Restaurant in Mansfield

On the expensive side when it comes to pizza but it's consistently high quality and tasty. Always done on time. So they got five stars with one tiny complaint. Every time I order a Hawaiian pizza I order extra pineapple. Other places would what? Double the pineapple. Not once have they gotten that right and considering they charge for the extra topping it is awfully cheap of them to give little to no extra... Not the end of the world but I'm sure it doesn't only happen to me. They're racking up the bucks while not providing what it's being paid for. One may even call that stealing from their customers. Though I would never go that far. I'm sure they'll correct it simply because it's the right thing to do. Other than that. Not bad at all. Service only got three stars because they use some terrible off site calling center and the reps are pretty annoying. Restaurant staff's service itself...

Hadn't eaten at a Donatos in years, but loved their pizza. This one was still pretty good, but not quite what I remembered.

We opted for the slightly thicker crust this time; it was okay, but I think I would go back to the original thin for future orders. The toppings were good and there were plenty of them. The only one that we weren't particularly happy with was the sausage. It seemed a bit bland, but that is probably just personal preference.

We also got some boneless wings. Good flavor and the "hot" had just enough kick without being over the top. Good balance of flavor and heat. The portion, however, was a bit small for the price; thankfully we used an online coupon for $5 off the wings which made them a bit more reasonable.

Wasn't exactly what I remembered from past experiences, but would definitely give them another try...

Slow slow slow. Placed online order, after waiting 15 minutes went in. Waited 10 mins to pay, then after another 10 pizza comes up, but I ordered 3 things. Counter person asks for update on others, told 3 minutes. after another 10, second item comes up. Again front asks about rest and back replies they forgot to put in third item so it'll be a few more. Meanwhile pizza has been sitting, now sub is setting. Finally get last item and head out, of course the pizza and sub are lukewarm and soggy after my 3 minute car ride home. Third item was fine (small cheese pizza for my daughter). While there was offered a bland sorry, when called about service and food was given less. Used to like the pizza but I am not going back. Oh and it was overpriced and they offered no...