Heart to Home Meals — Local services in Marlborough

BEWARE if you have any dietary restrictions - they are NOT mindful of them and will send you the wrong food. They were instructed I am gluten free yet kept sending wheat pasta as replacements, and without any warning. I had to keep calling, they said they'd fix it, then next week it'd come again. The next week they only sent 4 meals - and they weren't even what I ordered! Finally I wrote a letter and the president called me. On top of claiming to fix the issue, the president told me they had also been stiffing me on fruit & milk (only sending 1 a week instead of 7), but do you think he bothered to throw in any extras of anything in the next order? Nope. No compensation whatsoever - but I am sure they billed the insurance for ripping me off anyway. After speaking to him, the next week I received a normal order, but then the week after that it went back to wheat again. It became clear that even the owner doesn't even know what's happening inside their own business so I cancelled my service. You had way more tries to get it correct than you deserved and you stil couldn't...

Gave this food service a whirl. Really like the fact that payment by cheque is an option as well because NOT everyone believes in credit cards.☺ Anyways, I ordered quite a few different entrees. The veggies, rice, and mashed tatoes are rather bland and need a bit of butter/margarine. Their mains are 😋 most of the time. Really loved their Honey Garlic Meatballs, Meatloaf,and Beef Stew Gratin😋. Will reorder them ( lucky to buy the meatloaf) once they're available again. Soups were good and VERY affordable.👍 Their desserts ( outsourced) were great and reasonably priced 😋. Only disappointments sadly were the Brazilian Beef Stew, and Bangers and Mash. 😢 The beef from the stew was super tough and chewy and the mash from the Bangers had texture more like undercooked rice 😢. Will text how great their sauces and flavours are though.😋 Reasonably priced as well. 👍 Have...

I recently switched to Heart to Home Meals from Mom's Meals and I'm switching back because these meals are horrible they are watery, gross and I found hair in one they don't have what's on their menu half the time, my last order they sent me five of the same items, I have had delivery problems since day one, I'm going back to Mom's Meals because I don't like hair in my food, watery meals or a fake menu that doesn't have half of what it advertises, as well as tiny liquid servings you need a spoon to eat, the owner of this place is clearly in it for the money and it shows from the quality of the product every corner that can be cut has been cut to maximize profits to even shipping boxes I'm giving this business one star because I can't give...