Rum Furniture & Appliances — Local services in McDonough

I wouldn't recommend shopping from this store. I bought a cheap bedroom suite for a guest bedroom but purchased a nice mattress. A Serta Perfect sleeper that fit our wants. When everything got delivered, the cheap furniture was fine. They delivered an Ashley mattress instead of the Serta I bought. I mentioned something to the delivery guys they just said I was a good customer so it was better. They left and I called the store. I got the same sales pitch that I was a good customer so they upgraded the mattress. We finally got to the heart of the issue. They sold mattress they didn't have in stock and decided to send a completely different mattress. No phone call. No asking my preference. They must sent a different mattress. I didn't care they thought it was an upgrade. It wasn't what I wanted or what I purchased. Just shop at a business you trust or have heard of before you shop at business you think is local and focused on...

SUPERB customer service. My new buddy Abdul was patient, extremely helpful and honest as he assisted me throughout the process of shopping for a new couch. He was very responsive to me the entire time spent waiting on my couch to arrive. I plan to invest my money into more furniture with Rum in the near future....

Abdul was amazing, great customer service, his personality was fantastic, he tried really hard to make sure that I was very pleased with my purchase. And indeed I am very happy. My bed room sets are so beautiful.. please before you go anywhere else please, please go to this store you will not...