Appliance Plus — Local services in McKeesport

We received our refrigerator damaged being that the water / ice maker on the front would not work & the tray on the front for the water was not there. They assured us that they would mail both parts. A couple weeks passed and we had not received either and had not received a phone call. I called and was told that they had the piece for the water / ice but not the tray. They agreed to ship it without offering to have someone come fix this. We did not ask them to send someone to repair this & my husband took on the task himself - although he did not have to. The tray has still not arrived almost two months later. Today we woke up and the refrigerator is cool and but cold and everything was beginning to unthaw. I was told we are out of their 30 day warranty. It has been 55 days (mind you it was been one thing wrong after another) & the best they could offer was for us to take the refrigerator back to them — an hour away - and they would repair and we could pick it up. I have a two year old and one year old who need a refrigerator & food in our household! Do yourself a favor — DO NOT buy from here!!!! Hugggeeee mistake! Save yourself the money ... terrible quality & even worse...

This store was unprofessional they lied to me and my wife stating that the fridge we purchased from them was completely in working condition. The fridge stopped cooling after 31 days of the purchase which resulted in me throwing out all my food an there return policy was only for 30 days . I was then offered a replacement after the new year it’s now February an still no replacement so i told them to come get the refrigerator after having it diagnosed an purchasing a new refrigerator and now I’m having a hard time having them come get the fridge. This has been the worst experience ever I’ve lost over 1000 dollars. This store...

they told my husband when he first went to the store that we would have a 90 day warranty and the price would be $170 and that we would be getting a gas dryer. when he came back with the money they told him it would be a 30 day warranty and $180. when i went down to give them my old dryer they said they didn't want it and that the price for the dryer we were buying was $239 and it wasn't even a gas dryer then tried to offer me a gas dryer they had listed for $169 and said they would give it to me for $160 that wasn't even worth $60 they are a complete rip off and their customer service is horrible i would not...