I brought my car in for inspection. Nothing wrong with my car, no engine light on, driving perfectly fine. Just had tires put on the month before and brakes done to make sure that everything would be ok to pass. Dropped my car off and when I picked it up, the engine light was on and the whole car was shaking on the way home. I live less than 5 min away. I asked my boyfriend to take the car back as something was clearly wrong after picking it up. At first the worker said, they didn’t have any openings to look at it until Monday. It is Friday so that would mean going to get a rental or calling off work Monday. Then he agreed to put it on the diagnostic machine and said that there is a blown coil, unrelated to the car inspection. He went on to say if they had hooked the machines up to the dash it wouldn’t have passed. And proceeded to tell us what we needed to fix it. So now I’m left having to buy the parts and find someone to fix the car or going without a car until I can get into a different garage to have this fixed. Too coincidental that this all happened after picking up my car in which they passed for inspection. Needless to say, very upset about with this experience. They called back to tell me that it’s not their fault, it’s the mileage. Had nothing to do with the fact that it happened while in their possession and will absolutely not work on it to fix it but will give me the money I spent for the inspection to the down this review… so awesome costumer...
Read moreVery unhappy. Got hit by another vehicle back in October - we chose Derkas for repairs. They were a reputable shop so we felt like we were in good hands. Fast forward to now, our vehicle still has the check engine light on, our 4 wheel drive doesn’t work, and our jeep has been making an alarming sound almost as if it was locking up every time we hit the brakes. Took it to another shop today and the bolts on the control arm were not screwed in which could’ve caused us to lose control of our steering wheel at any given moment, which was the sound we kept hearing. Once fixed, we had access to our 4WD, engine light went away, automatic start finally works, etc. We have had no access to any of this since the repairs on our vehicle. Would not recommend this shop. Our insurance paid over $8k for us to not even have a fully functioning...
Read moreBest around. Everyone is extremely nice and knowledgeable no matter what kind of car you drive. They don't skimp on the quality of parts either. They make sure when you get your car back it's better than new. Awesome people and shop. I have been dealing with Butch for over 20 years. Bill and Phil are tops in the mechanical end, Kenny is a magician in body and paint work. Ted is very knowledgable in all aspects of a vehicle and Mark is excellent at collision damage and being sure the insurance companies have all the information they need to complete their work. Butch has assembled a very good group of trained professionals. Derkas Auto is your 1 stop shop for all your truck or auto needs. After 20 plus years dealing with Derkas Auto I have never been...
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