Very disappointing experiences multiple times over 8 years, since we moved in back in 2011. We have well over 15K invested into our system with SLH. Our home automation equipment, which includes audio, lighting throughout the home @ $300 per switch, multiple TV's, and security cameras (IP cameras that aren't hooked up as IP cameras) came highly recommended by SLH but are no longer supported, while our security cameras have been disconnected for over a year. SLH tells us there's nothing they can do, other than replace the system with an entirely new system. Do not use this company. Your bill will be well over what is expected every single time, and if your 8 year old hardware system no longer works, they will simply tell you that you are SOL.
We have 8 TV’s, 24 switches, surround sound, and 4 IP cameras.
Don - we pulled 2 receivers out, brought 1 back, and purchased a new one. They were hooked back up for the $800 you charged, but now our 8 YEAR old hardware isn’t supported.
We did not removed any TV’s from the home but 1. We removed 2 receivers. Everything...
   Read moreAvoid at all cost! We have had other security systems before and never had any issues with service for product. Although the technicians themselves were fine, this company failed beyond every level of significance. The security system itself has problems - including an extremely loud countdown that cannot be adjusted unless done manually in settings every single time, constant low battery alarms, glitches in arming and disarming, and screen graphics that cannot be seen easily. The real problem however, came when we actually addressed these issues. The owner was extremely rude to the point of threatening. He actually told me that all sales were final! No customer care whatsoever. I've never given a bad review before but I really feel the need to warn people about this company! Please...
   Read moreWe’ve used SLH for multiple projects over the past 10 years. They have great customer service and they are very professional throughout the entire process, beginning to end. During the installation process the technicians are friendly and respectful to us and our home. They are always helpful when explaining the work taking place and thorough in the final review when the work is complete. There’s no doubt that we will look to have more work done in the future. At that time our only call will be to...
   Read more