Wright's Flowers and Gifts Inc. — Local services in Michigan City

I just purchased a floral arrangement for my fiancé for his birthday. I’m unable to celebrate with him due to COVID. My order cost $75 plus fees, which came to $90. I always have floral arrangements created for family and friends. This was my first time using this florist. I’m very disappointed with the final product. I asked for a full arrangement with lots of flowers. I asked for red, yellow, orange flowers, and those tall sticks. I didn’t see one red flower or a stick and there was a lot of green fillers. Several of the flowers that were used have not bloomed. When I called the owner, Ryan/Brian to express concerns, he stated that they do that so that flowers last longer. I completely get that, but as a consumer giving this as a gift you want the element of a “Wow” factor and this wasn’t it. The owner/florist should want that, as well. I let the owner know that if I had known that they were using several flowers/buds that hadn’t bloomed, I would have paid extra to add more flowers that were open and full, so that it would offset the ones that weren’t bloomed and the first impression would have been “WOW!” My fiancé said that he liked them. He doesn’t know flowers and was just happy with the gesture…and of course I’m not going to express my distaste for them on his birthday, but as someone who knows beautiful arrangements… I would have expected more. The owner told me to wait a few days to see how they are and then we can talk.. That’s fine, but his birthday is today not in a few days! The last question I asked him, was if he saw the arrangement leave the shop, and he replied, “yes.” To me, that says it all. Also, when I was explaining my concerns, he asked in a very condescending way, “So, why are you calling?” I’m not sure what he was implying, but what I would have liked is for an owner with a customer- centered approach, a better personality, and for the arrangement that I paid for to have flowers that were fully open, and all the colors I requested, so that the beauty was there upon arrival.

Also, the card with the special message has a misspelled word. One of the sentences is supposed to say… Here is a special gift for you… and instead it says… “here is a special “give” for you…. Ughh!!!

I gave them a single star because I ordered the day before and they were able to deliver next day.

My tip for those considering this florist is to check all reviews including facebook. Also, be very specific; maybe show them a picture and request to see the final arrangement via text or email before it is sent out. I usually don’t need to do that, but if you are like me and order arrangements frequently and know what quality looks like, please take notice to my advice. I will not be ordering from them again.

Correction.. there seems to be a few sticks, but not placed in a way that shows any level of creative design quality.

Thank you for reading and I hope this review helps someone to make their...

Wright's flowers did the floral arrangements for our wedding day. They were definitely beautiful!! However, they just were not exactly what I had discussed with the florist, nor what I pictured. Him and I had talked about my bouquet being white flowers with a lot of greenery overflowing, with the bridesmaids' being pink flowers with greenery. When we arrived at the venue, my bouquet looked exactly like the bridesmaids', only larger. There were pink, white, and some green in them. Again, it was pretty, just not what I had wanted. The florist was also somewhat difficult to communicate with, and he was not good at responding to emails. When we first spoke on the phone, he even told me that he was "panicking" for our wedding... I guess it was a later start than when he usually does weddings. Our wedding was in mid-June, and that first phone call with him was in mid-March, so I was surprised to hear him say that he was panicking... also not the best thing to say to a bride! Overall, the flowers were pretty and all arrived on time the day of the wedding, but they were just not exactly what the florist and I had discussed, and the communication...

My husband sent me a gorgeous vase of roses to work, hired Wright's, from many states away on Valentine's day. Not only was it the most beautiful display of a dozen roses, they are still beautiful today (March 1st!). The picture with me in it is from Feb. 14th. I've taken other photos of course throughout the month. But, the second photo was literally just taken at 8:00 pm on March 1st! They still smell amazing and all I've been doing is giving a little water when it gets low. Thanks Wright's for the beautiful bouquet! :)

ETA: the dish garden I ordered with fresh cut flowers for a recent service was beautiful as well...