The guys here are absolutely amazing!
Keith and Ben are some of the nicest guys around, and I would recommend going here to anyone at all, from one nerd to another!
I brought my laptop in as it was having issues overheating, so we thought. They fixed up a few issues I DID have with the laptop, but a few weeks later I noticed the issue hasn’t been resolved.
In the end, I brought it in again, and they looked it over for about a week trying to figure out what was wrong, only to find out it was a manufacturer’s error. They still tried to fix it after this, Ben especially, but could not, as the company’s error made it too risky for them to keep trying without possibly resetting my computer.
These two did all they could, and on top of that, to go above and beyond, they offered to loan me a laptop I could use if I had to send mine to the manufacturer to be repaired.
Being a college student, if I had to send my computer out to the manufacturer, and be without a computer for some time, I would have some issues doing my classwork. So, these two offering to loan me a laptop means the world to me, and truly shows how dedicated to the customer these guys at Nerds To Go are!
Keith and Ben are exceptional employees of Nerds To Go. They will definitely have my business as long as they are here, and I’ll be sure to recommend them to...
Read moreI’d give zero stars if possible. I brought my laptop here already knowing I needed a CMOS battery changed. After they charged me for an unnecessary diagnostic fee (as I told them what was wrong with it) I was informed that the repair would take up to 5 days to complete (it’s a 15 minute job). I expressed my displeasure at not being informed of this until after I had already paid was told they were sorry for the “misunderstanding”. The battery was changed in the same day and when I arrived to pick it up I was surprised with further fees for the “service performed”. Also, when I pulled my laptop out of the bag they provided I found it to be covered in scratches that weren’t there when I dropped it off. They overcharge, fail to inform customers of pertinent information such as pricing and time frames, and damage property. Save yourself the aggravation and some money and just go...
Read moreI've gotten my gaming PC tower fixed and upgraded a total of 3 times at Nerd's to Go, and when I tell you I've had the best service. I MEAN IT! They take their time to listen to all your questions and concerns and they never make you feel rushed if you have lots of them. I had the pleasure of working with Kevin, and he explained everything that could've happened to my PC when it overheated and gave me updates throughout the week. Not to mention the price of getting it fixed was extremely affordable! I had to replace my CPU cooler and got a Noctua in place of my liquid cooler which had stopped working not even a year after I bought it from Newegg! I also decided to add 1T of storage and the price came out too 157$! Nerd's to Go will forever be the place i go to whenever my computer needs an upgrade! Thank you so much for the...
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