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Madison Liquidators - Office Furniture — Local services in Middleton

Name
Madison Liquidators - Office Furniture
Description
Nearby attractions
Nearby restaurants
Anatolian Bites
2303 Pinehurst Dr, Middleton, WI 53562
Colima's
1775 N Pleasant View Rd, Middleton, WI 53562
Nearby local services
UW Provision Company
2315 N Pleasant View Rd Building 1, Middleton, WI 53562
Middleton BBQ Company
2303 Pinehurst Dr, Middleton, WI 53562
The Meat Market
2315 N Pleasant View Rd Building 1, Middleton, WI 53562
Madisound Speaker Components
8608 University Green #10, Middleton, WI 53562
Brown & Beam
2118 Eagle Dr, Middleton, WI 53562
Nearby hotels
Holiday Inn Express & Suites Madison West - Middleton by IHG
8353 Murphy Dr, Middleton, WI 53562
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Madison Liquidators - Office Furniture things to do, attractions, restaurants, events info and trip planning
Madison Liquidators - Office Furniture
United StatesWisconsinMiddletonMadison Liquidators - Office Furniture

Basic Info

Madison Liquidators - Office Furniture

2224 N Pleasant View Rd #6, Middleton, WI 53562
4.7(248)
Open until 5:00 PM
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Cultural
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attractions: , restaurants: Anatolian Bites, Colima's, local businesses: UW Provision Company, Middleton BBQ Company, The Meat Market, Madisound Speaker Components, Brown & Beam
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Phone
(888) 831-1012
Website
madisonliquidators.com
Open hoursSee all hours
Thu9 AM - 5 PMOpen

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Reviews

Live events

Candlelight: Tribute to Queen and The Beatles
Candlelight: Tribute to Queen and The Beatles
Sat, Jan 17 • 8:30 PM
1 John Nolen Drive, Madison, 53703
View details
Madison Murder Mystery: Solve the case!
Madison Murder Mystery: Solve the case!
Thu, Jan 1 • 12:00 AM
715 State St, Madison, 53703
View details
Ghosts of Madison: Explore the Haunted Past!
Ghosts of Madison: Explore the Haunted Past!
Thu, Jan 1 • 12:00 AM
1872 Lincoln Dr, Madison, 53706
View details

Nearby restaurants of Madison Liquidators - Office Furniture

Anatolian Bites

Colima's

Anatolian Bites

Anatolian Bites

5.0

(5)

Closed
Click for details
Colima's

Colima's

4.0

(1)

Click for details

Nearby local services of Madison Liquidators - Office Furniture

UW Provision Company

Middleton BBQ Company

The Meat Market

Madisound Speaker Components

Brown & Beam

UW Provision Company

UW Provision Company

4.6

(207)

Click for details
Middleton BBQ Company

Middleton BBQ Company

4.8

(10)

Click for details
The Meat Market

The Meat Market

4.8

(19)

Click for details
Madisound Speaker Components

Madisound Speaker Components

4.8

(15)

Click for details
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Posts

Tanja TTanja T
I ordered my desk in May and online it said the eta for delivery was end of May. Weeks go by and I hear nothing so I emailed them asking for the status. They said its out of stock. It would have been nice if they reached out to me and told me instead of me having to track them down. Then I was told it would ship in June. June comes and no word so I reach out again. They said one part got damaged in shipping and it is out of stock and i would have to wait again! Finally come end of July and they say my order shipped and is on its way. I stayed home all day waiting and it never showed!! i called and they said oh sorry we didnt pay that shipping company because they have damaged our packages and we will have to reship it. Once again I reached out to them to get the status. I had to call to reschedule and the item finally arrives and its completely damaged. Don't buy anything from this company. I've worked in customer service for years and this is no way to treat a customer who pay thousands on a desk. Now I am stuck with a damaged desk. I also was told I would get calls back from their customer service representatives and never did. I had to keep calling and calling. NO stars! Do not use!
Robert TroyRobert Troy
I had a great experience with Kyle Kinney at Madison Liquidators. I was searching for a desk for my new office space, and these folks were the only ones who had a desk the size that I needed with a return that was level with the main desk. Kyle was especially good in guiding me through my purchase and answered some questions for me when I was assembling my desk. The quality of the Boss desk is outstanding. Very solid construction!! I highly recommend this company and Kyle as a go to place for office furnishings. We will be back in the spring for some additional items. I’ve attached a before and two after pictures of this great product. As seen, the driftwood finish fit perfectly in my sailing themed decor!! Thanks again Kyle and Madison Liquidators.
Dora EstevaneDora Estevane
Kyle Kinney is our Sales contact at Madison Liquidators, he has provided and amazing service from the first day of contact till today, I really appreciate his expertise, he really helped me to select the best furniture for our conference room. After some days of use, I just would like to give you some feedback about your furniture, we are very happy with the quality and comfort that provides your product, the conference table and especially the chairs that he recommended are excellent. My colleagues just give me nice and positive feedback of the furniture. They can sit for hours in the conference room (please see picture attached). Thank you very much for your support, and we look forward to working with Madison Liquidators in the future.
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hotel
Find your stay

Pet-friendly Hotels in Middleton

Find a cozy hotel nearby and make it a full experience.

I ordered my desk in May and online it said the eta for delivery was end of May. Weeks go by and I hear nothing so I emailed them asking for the status. They said its out of stock. It would have been nice if they reached out to me and told me instead of me having to track them down. Then I was told it would ship in June. June comes and no word so I reach out again. They said one part got damaged in shipping and it is out of stock and i would have to wait again! Finally come end of July and they say my order shipped and is on its way. I stayed home all day waiting and it never showed!! i called and they said oh sorry we didnt pay that shipping company because they have damaged our packages and we will have to reship it. Once again I reached out to them to get the status. I had to call to reschedule and the item finally arrives and its completely damaged. Don't buy anything from this company. I've worked in customer service for years and this is no way to treat a customer who pay thousands on a desk. Now I am stuck with a damaged desk. I also was told I would get calls back from their customer service representatives and never did. I had to keep calling and calling. NO stars! Do not use!
Tanja T

Tanja T

hotel
Find your stay

Affordable Hotels in Middleton

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
I had a great experience with Kyle Kinney at Madison Liquidators. I was searching for a desk for my new office space, and these folks were the only ones who had a desk the size that I needed with a return that was level with the main desk. Kyle was especially good in guiding me through my purchase and answered some questions for me when I was assembling my desk. The quality of the Boss desk is outstanding. Very solid construction!! I highly recommend this company and Kyle as a go to place for office furnishings. We will be back in the spring for some additional items. I’ve attached a before and two after pictures of this great product. As seen, the driftwood finish fit perfectly in my sailing themed decor!! Thanks again Kyle and Madison Liquidators.
Robert Troy

Robert Troy

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Middleton

Find a cozy hotel nearby and make it a full experience.

Kyle Kinney is our Sales contact at Madison Liquidators, he has provided and amazing service from the first day of contact till today, I really appreciate his expertise, he really helped me to select the best furniture for our conference room. After some days of use, I just would like to give you some feedback about your furniture, we are very happy with the quality and comfort that provides your product, the conference table and especially the chairs that he recommended are excellent. My colleagues just give me nice and positive feedback of the furniture. They can sit for hours in the conference room (please see picture attached). Thank you very much for your support, and we look forward to working with Madison Liquidators in the future.
Dora Estevane

Dora Estevane

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Reviews of Madison Liquidators - Office Furniture

4.7
(248)
avatar
5.0
4y

I will never purchase office furniture from anywhere else! I shopped multiple locations both local and online, both national and smaller retailers. As a professional buyer, I have also purchased multiple brands of office furniture from multiple retailers. The customer service, price, quality, and selection of Madison was excellent compared to my previous experiences with other retailers.

Some bullet points:

The Madison furniture is VERY customizable!

I had a list of things I was looking for in a desk so it would fit perfectly in the space in my home office. No matter how much I searched, no one had what I wanted.

From Madison, I ordered exactly the desk I wanted. Try to find a 36” depth desk that is at least 60” wide, with an L return that has a 30” depth. And here’s the thing: their desks and L returns can be ordered in customizable widths/lengths (adjustable plus or minus in 6” increments), and multiple depths. The message here: get the desk that’s ordered and built just for you!

Other customizable points:

If you ask, they will add cable holes wherever you want them (in the desk, the L return, or the lower panels) capped off with nice grommets. The drawer pedestal can be attached to the desk, can include wheels, or can have a top piece to match the desk. I chose to leave the top piece off and went without the wheels so it would fit under the desk. I left it unattached so I can easily move it around to whatever position under the desk or L return I want. It looks like it’s attached, but it’s not. They have a list of finishes to choose from.

Other points: The hutch I purchased has an opening tall enough for my two 28” monitors to comfortably fit underneath (very hard to find! I tried before I found Madison). I like that the hutch has an open center shelf for easy to grab stuff and frosted glass doors to hide stuff behind on the sides. I use the very top of the hutch for my modem, a surge protector, an external hard drive, etc. Compared to all the other furniture I looked at and have purchased previously, including name brand office furniture, this furniture is thick and sturdy. It’s laminate, just like most of the other stuff out there, but it’s really sturdy, and has a nice finish. It was built to last. Unless you are willing to spend big on solid wood furniture, and unless the limited solid wood size options work for you, the Madison laminated furniture is the way to go. As a side note- the Madison furniture did not have a formaldehyde smell like I experienced with some other furniture. The price was very reasonable, and less than furniture I looked at from other places. Customer service was great. Madison Liquidators walked me through the options after I explained what I was looking for.

Before contacting Madison Liquidators, I called other places. The other places took my information, said they would call me back, but never did. They just wanted to move on to the next quick easy sale. Madison helped me choose the size I wanted, and choose from various styles, and finishes. They really helped me get the exact desk I wanted for my home office.

The only thing I would do different- I would have purchased a desk one size wider than the width of the hutch. The hutch fits perfectly on the desk. But it’s so perfect, when you are putting the desk together and get to point where you set the hutch on top of the desk, you have to be careful not to accidentally push one side over the edge of desk. Once the hutch is secure using the double sided tape, it won’t move at all. But to make installation easier, I recommend purchasing a desk 6” wider than the hutch just to give you a 6” cushion when setting the hutch on top of the desk. Either that, or make sure you and your friend are extra careful when setting the hutch on the desk.

Also, don’t forget to tell them if you want extra grommet holes and where you want them.

Everyone’s house, office and use is different. Get the desk that is...

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avatar
3.0
4y

UPDATE: Sep 7 - filed complaint with Better Business Bureau. The case closed on Sep 20.

Sep 23 - I received my replacement file cabinet with working locks! I am happy with my purchase.

Sept 28 - Let BBB and Madison Liquidators know I received the replacement file cabinet without issue. Changed my 1 start to 3 star rating. This was way too much effort on my part versus ML just sending me a replacement like any other business.

Original Review Post: Jul 3. I ordered a 4-drawer file cabinet in the color I wanted...great!

Jul 23. Issue 1: Delivery mix up and did not receive my order after the delivery company called to confirm. I contact Support and they contacted their 3rd party vendor to find out what happened. Got that resolved and it was finally delivered. No scratches looked good. Accepted delivery.

Jul 28. Issue 2: One of the drawers did not lock. Reached out to Support for assistance. I work with Ray, Ashley, Nicole (she was the best) and still not fix.

Jul 28 - Aug 25: Back and forth with Support to fix the issue. I have sent videos, I followed the instructions provided and still no fix. My last email was asking who to escalate to because they wanted another video to show them AGAIN the lock does not work, which I did not because if I tell you it does not work it does not work. What do I have to gain by making this up? I want to use my file cabinet and get my stuff out of boxes. Six days later no response...crickets.

Sep 1: Sending another follow-up email to see what is going on. COVID at this point has nothing to do with the quality of the product. Replace it (and make sure all the drawers lock) or have someone to come and fix it, but this is too much effort any customer...

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avatar
2.0
4y

I ordered two L shaped desks with drawers from Madison. While the items themselves are nice, I cannot recommend buying from this company due to the overall experience.

Beware the online checkout process - there is no order review/confirmation page, if you make a mistake on the original input.

The online store is buggy - the item quantity and total price of my cart did not match what was actually ordered, causing me to have to contact customer service to correct the order.

The items I ordered were out of stock, but the website did not indicate this, and customer service did not send me any notification about this within a reasonable amount of time. I spent 2 weeks wondering when my items would arrived before I finally reached out to them, at which point they informed me they weren't in stock.

They do not have an inventory system that can stay up to date with their manufacturers, causing two more iterations of my adjusted orders also being out of stock, after being told they were in stock.

Their internal communication seems disorganized, as I was contacted by 2 customer service people that I could not determine if they knew about the other's chat history with me, as they were both relaying the same info.

When the final order iteration was finally placed, I still did not receive tracking information until after the items already arrived (yet you are expected to be present for delivery)

I have to wait another 2 months for the final part of one of the desks to arrive, as the out of stock notice for that part arrived at the same time as the tracking info (aka after delivery).

I would like to add that both of the customer service people were pleasant to work with (thus 2/5), but they are clearly working within a...

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