These days, I buy most things online for convenience but when it comes to furniture, I really need to see it in person. So I did the sensible thing and googled “couches near me”! Chances Couches was one of the first options that came up. I went to the website and there were plenty of options, one of which met my needs. I sent an email through their website requesting information and I had a response within minutes with everything I was looking for. The following day, I took a ride out with my husband. The one couch I originally inquired on was really nice, but then Chance came out and showed us the same one in a lighter color which we fell in love with. He offered to deliver the couch any day we wanted. We needed to move the old couch out which he offered to do, but we took care of it ourselves. They called the night before to verify and then texted me in the morning to see what time was good. When they were on their way, I received a text on an exact ETA which was spot on. Chance and another gentleman came in and installed every piece of the couch with care. I even had a question about something on it after the delivery and they responded immediately ! What a nice experience! If you or anyone you know are in need of furniture, please take a look at Chances Couches first. You will not be disappointed! Even the...
   Read moreI couldn’t be happier with my experience purchasing our new modular couch! From the moment we walked in, Andrew made the entire process feel effortless. He was incredibly knowledgeable, patient, and truly listened to what we needed — no pressure, just genuine care and expert guidance. We were even able to leave, come back with measurements again with no pressure. He even gave suggestions based on our space and lifestyle(with dog) which was super helpful.
The delivery was just as impressive. They handled everything with such professionalism and attention to detail, ensuring every piece was placed perfectly in our home. You can tell they take pride in their work and truly value their customers. We bought the couch around 5pm, they closed the store at 7, and had it to delivered by 7:30 the latest. Super speedy service and they were even friendly with the pup.
What makes this experience even more special is that Chance and Andrew are part of a small, family-owned business. They both sold and did the delivery themselves in a very timely matter. It feels good to support a business that treats you like family and goes above and beyond in every way.
If you’re looking for high-quality furniture and a truly exceptional buying experience, look no further. Highly,...
   Read moreRarely these days do companies go out of their way for customer satisfaction, rather it’s the quick sale with products that are cheaply made and over priced. Well not this store! The furniture is top notch, and prices are beyond reasonable but what you will really be impressed with is the salesman who turns out to be the owner himself, A young man who was so attentive and knowledgeable, he has the measurements of each piece before you even have a chance to ask! His friendly demeanor only compliments the beautiful selection of couches on display and when advertised same day delivery, thats no sales pitch!!!! He means every bit of it Labor Day weekend (Sunday ) and all!!! But that’s not all folks. This young man not only came to our home to deliver same day , he kindly offered to remove our old couch and then help us move any of our other furniture around as well to see what looked best in the room ! I mean who does that?? honestly no other furniture or department store we have ever purchased from and we certainly have shopped at some of the finest. Do yourselves a favor and stop here first. I promise you will not be...
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