When a company salesperson screws up & sends you to the MA/NH border to a supplier & then is untruthful about it to their employer…when the salesperson makes up a story to cya… when a company fails to follow through on contacting you & making a written promise to handle your need on an urgent basis….what do you do?
You make sure to let others in need of a stone countertop where not to go! You make sure to tell your friends of the worse experience you’ve had with a supplier/contractor!
Was my demeanor crisp in my last conversation with 1 of their sales people? Yes it was. Was I rude? No. I was being honest that I doubted they would follow through And I...
Read moreWe just purchased items for bathroom Rennovation. Caroline has been helping us over several weeks. Caroline is diligent, professional, most helpful and has good advice to consider at every step. We will move forward with another project soon and will ask for Caroline again. We highly recommend her as out customer support due to her unwavering ideas and clarity …she is just GREAT! Thank...
Read moreRemodeling 2 bathrooms and went to pick out tile. Diane was more than patient with me; showing me all available options. Prices were reasonable and I was not rushed or pushed into something I didn't want. Overall it was a great experience. Especially since I...
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