Master's Market-Mission — Local services in Midwest City

Today was my families first time attempting to seek any services. At first the trip was great, however, by the end we left with nothing and in tears.

You see, we attempted to visit the clothing closet, where a volunteer named Agatha was working. As we waited across the hall for our food items she kept insisting on us all separating and for me to go into the clothing closet with a toddler and a stroller alone to gather clothing for 4 people. I tried to verbalize my discomfort with that however she refused to listen so we did as she demanded. Her ill mannered behavior continued to escalate, as she would almost snatch anything I was looking at, and put it back on the shelf. So at that point I just hung them from my stroller, which of coarse she found an issue with. Since she insisted I go in alone, I didn't want to select items for everyone else because I was hardly able to focus as it was with a screaming toddler and wasn't fully aware of sizes. At this point, when my mother finally joined us, she continued to follow us and say over and over that we needed to go. I told her once again that she was making me uncomfortable and asked to speak to a supervisor.

A woman named Sarah arrived and only referenced the continuous urgency as her policy, as which time I tried to explain that that wasn't not the issue that is was Agatha's attitude that was making me uncomfortable. Her response was "That's not true, she is one of our kindest and hardest workers." At which point, Agatha decided to join in and hover again, making snide remarks. Sarah did not allow me to say anything else, she more or less informed us we were lying opposed to making an attempt to figure out the issue. After this point I decided that I would be better off without taking any items for myself, and proceeded to exit the clothing closet. My mom tried to grab her bag which had already been loaded, yet again, Agatha snatched the bag and informed her she can not have her items, and chastising her in front of me. So I just placed the item back on a shelf, to which she responded, "You should have at least put it back where you got it." I found that to be a strange remark considering the fact that the 12 min that I had spent in there, she kept informing me not to hang anything back up, and that she would do it so it is actually correct.

Finally, I was able to speak with the director, who did attempt to have us at least take the food. However, by doing so I felt as if they would all assume that it is fair to treat people with such disrespect, plus Ms. Agatha and Ms.Sarah informed us we could leave without the items anyways. So as I cried, caused by both my experience in dealing with Agatha, and the fact we could have actually used the assistance we had waited over three hours to recieve; I unloaded the car and gave them the groceries back.

Asking for assistance is difficult enough, but to have to go though what we did, on our very first time attempting to gain assistance has a lasting affect. I felt disrespected, belittled, and was treated as if we were sub-human. No one deserves to be treated like this, even if they are in need of assistance. I felt as though I was worthless in those women's eyes, and as if they truly believed it was alright to treat my family in such a way because we asked for services.

I know there are so many places that offer assistance, but after experiencing something like this, I am weary to even attempt going.

I write this review, over an hour later, still crying; in hope of sparing someone else the feeling of judgement and emotional strain we experienced by going here. If you need help, please do yourself a favor and seek it else where. As a fellow human being, we do have worth and we are able to expect the respect that everyone deserves. We are worth something, and allowing someone to affect that sense of self worth is totally...

The councillors are very nice, the food they give is helpful and not just old dented cans. But when you need clothing Agatha, I who helps you is so rude!!! As a young girl my mom and i would donate here. Now that I need the help I get yelled at and attitude for it! I felt embarrassed and angry cause if I would have known how they treat people who need clothing we would have never donated here. I was rushed even when I was going super fast all cause she said she had an appointment ...... if you have an appointment its best to not volunteer on the same day or to just move the appt over to another day. I couldn't get clothes or shoes for me or my son cause she said she just HAD to go and had no time. So she needed to help other people. I understand please help all that are on need. But dont make them feel like a bother. GET A DIFFERENT JOB OR DONT VOLUNTEER!! I was called a liar cause she said I had been there already when I had not. This lady did this to my mother who is sick! Maybe she should just be a councilor. This happened on 3 different occasions so I know shes always like this we come early so we can be seen but she let's the first few people take an hour or so and gives everyone else a few minutes only. Agatha is her name I think. Nobody's forcing her to be there so she shouldn't treat people like that. AGATHA NEEDS SOME TRAINING IN CUSTOMER...

What a wonderful place. Stan greeted me at the door with a good hearted welcoming and a number of 72.....letting me know it could take awhile. The time flew by as the laughter kept growing as he told some stories and kept up a lovely spirit of joy. Roby helped me with her kindness. She made this experience one of my riches memories. I felt so connected and centered in true blessing from The Master! This was my second time I had to ask for their helping generous hands to give for my needs, and they rewarded me greatly. Roby I needed a spirit guided uplifting today and God gave me you, a treasured gift you were to my needy soul. The food was much, but the love and laughter was more needed to this soul. Thankyou all...