Pro Care Auto — Local services in Mission Viejo

I had a car emergency on my way to work and the only thing I could do was find a mechanic near my job and drop the car off in hopes that it would be fixed when I was done working. This place saved my butt, they were completely booked it was a Saturday right before Thanksgiving and they still took me in! I am forever grateful they turned a huge inconvenience out of my day into something that turned out to be no big deal at all, they have fair prices they are honest and they are good people I highly recommend procare auto! I also just want to add that I am extremely picky with my mechanic and we have used the same person for over 10 years which our guy was closed that day and our mobile mechanic which we've used for the past few years was out until after Thanksgiving so for me to say that this place is great it is really amazing because I'm...

My truck was leaking oil so having some good experiences w/ Jim at Procare in the past I decide to start there. He called me later that day after putting some tracer dye in the system to see where the leak was and asked if I had the oil changed recently. I had at Valvoline express. He said that they forgot to replace a part or seal that is a part of the oil filter and put the car up on the rack and ran the engine for 10 minutes and said he thinks he got it but to take it home and drive it around for a week to make sure. When I asked him what I owed him he said nothing. What shop would show that kind of integrity and service? I was expecting to pay serious $ for an oil leak because the truck only has 86000 miles on it - and I probably would have had I taken it somewhere else! Lesson learned on oil change...

I had a big issue with my old car 8 months ago, and took it to other mechanic in Laguna Hills who over charged me for inspection and misinformed me that pistons are wrapped and the engine must be repaired, and since it is an old car it is not worth it. However, I had diagnostic from another shop in Lake Forest who told me I have electrical issue, but they cannot do electrical. I took my car to Pro Care Auto, and told the story to Jim. He performed diagnostics, changed wire harness, spark plugs, coils, and replaced the ECU with a used one for a very reasonable price. Since then my car is running smoothly. This proves how lack of knowledge by other shops can make your life very hard. I was lucky to meet Jim, knowing such an expert mechanic is a...