Play N Trade — Local services in Mission Viejo

If I could give zero stars, I would. This place has some shady business practices. I will elaborate.

Selling to them is near impossible, or they're just really biased. Not to mention, that the staff are unreasonable and that the staff will think that they happen know better than you do. Unless you happen to be a loyal customer, chances are that they may not always have a bedside manner. Or there might be miscommunication on their part. Not uncommon sure, but it's still a bit difficult when trying to get a second opinion.

Recently, I tried selling them a bunch of consoles to them. I had about six spare consoles. Out of the six that I brought up, they were willing to only buy two of them. Which happened to be a PS2 and a 60GB fat PS3. And the fat PS3 isn't exactly easy to find these days as they appear to be uncommon now. The other four consoles that I would have brought in were an original Xbox, two elite Xbox 360s, and a slim PS3. They completely disregarded the slim PS3, but that was just part of the problem. They simply told me they would not accept original Xbox systems and all Xbox 360 models. As for their reasoning, they simply stated, "These aren't in demand and it would be harder to resell them and the value just isn't worth it to us." So basically, you cannot sell Microsoft systems to them for the most part. Probably including the Xbox One, as well. As for the demand part, there are tons of people collecting for the original Xbox. If you look on game collecting communities, you will see people are still buying games for the system and more uncommon limited edition variants of the system. So I never believed that part, either. Second of all, they basically told me to do my business elsewhere by referring me to other buying apps. That isn't necessarily a good thing for a store that wants to be taking in stock. So basically, they're a video game store that is biased and won't buy Microsoft systems. That's my verdict there.

I do recall when I sold a PS2 to them back in 2018. It was a well working system but they wouldn't buy it only because one of the doors to the memory card slots was missing. Which never affected the system at all. I get that it may not look as presentable, but if you were to put a memory card in the slot, you wouldn't notice a difference! Again, they're really picky.

Their prices are insane. I mean, $25 for a Greatest Hits copy of Dark Cloud for the PS2? Not to mention that the case was faded and the fact the game itself is worth a bit over $10. But still, a GREATEST HITS copy. Let that sink in. And they had the nerve to charge $50 for its sequel, which is worth half of that. So, yeah. Totally insane to say the least.

Bottom line, doing business with these people is just completely meaningless. I wouldn't waste my time with them any further. The way they run a business is just demoralizing. You can't let biased opinions get in the way of your business. Especially when your so called observations are completely false! Not sure if this review is going to stop people from shopping here, but still. Just do your business elsewhere and don't give Play n' Trade a...

I’ve been going to play n trade for 2 years. I loved going there for some old stuff but however they say that there are times that they will not accept movie trade ins because they have way too much movies in the store. But when I looked at the shelves of movies, I can see that they have plenty of empty spaces in the shelf. I feel that they lied to me about having no spaces for more movies on shelves. I only have two movies to trade in but they rejected it because of no space. What’s the point of wanting to trade in movies for little money but they will not except every movie that you trade in. What if you want to get rid of some movies that you don’t watch anymore so that you can have more space on your shelves at home? I like the store except I don’t like that the staff will lie about having no spaces for more movies. Staffs should not lie to customers. And based on other reviews I read, I feel that they are picky on what other customers sell. I agree with the...

Very nice video game store that sells retro, but also new video games, consoles, controller, and pretty much anything you need to be a gamer. Prices might be a little high for some people, but that's what Black Friday is for. Is your video game console broken or damaged? Play N Trade will buy it, or even fix it for you. They also sell other things, such as phones, iPods, and TV streaming boxes. Word to the wise, however. If you're looking to buy an old console or game, or even ANYTHING old at all, just try looking for garage sales or thrift shops, which just might have that old N64 or Genesis you've been looking for. Then buy it for $10. OKAY, MAYBE THAT MIGHT NOT HAPPEN, but it's always worth a shot. After all, who wants to spend over $100 for a N64, just to play the games? Get a pc with an emulator for...