I really wanted to like this place but it was a big disappointment (mostly due to the staff). The food was not terrible but not good (the quesadilla was ok, the salad was quite bad). But the worst part was the staff. The bartender/waitress (woman with jet black hair, ponytail) was amazingly bad. We waited very long for food and saw many people who came in after us served but not our food. I asked the waitress if she would check on our food. Although she said yes, i then watched her for 10 minutes standing behind the bar doing nothing. So i then went into the kitchen to ask and the cook said our food had been sitting there for a very long time -- the waitress was taking everyone's food out except ours. When i told this to the waitress, all she said was "oh" -- no apology - almost like she was trying to be a jerk. I then went into the kitchen and got our food and brought it to our table -- waitress just watched. Amazing.
Again, we really wanted to like this place (it was recommended by a friend). While the setting is nice, the food wasn't good and the waitress/staff was beyond bad. Hopefully she will get her act together - she doesn't represent...
Read moreHad a really terrible dinner here at one of their theme dinner nights. Started off with the waitress being rude when we first came in to get seated. Her attitude continued through the whole meal. Ordered the porchetta, which really was just a terrible pork loin that was dry and no where near tender. My friend order the gnocchi and it was the tiniest portion imaginable. The prices were vastly out of touch from what they are able to accomplish. They also planned poorly and ran out of items in about an hour from start of service. Which the place wasn’t extremely full when we got there and continued to empty out. Lots of spaces to sit. I think the food coming out barely room temperature was the highlight of the meal. Wait time for the cold food was extra long as well. Saw another table that had ordered a flat bread that came out after their entrees and they were ready to leave by the time it arrived. Them leaving the entire flatbread should have been a sign that things weren’t working right in the back...
Read moreThe cocktails are really amazing here, but the customer service was pretty dismal. The girl behind the bar couldn’t be bothered to come around to our table from behind the bar to do anything. We had to get up to grab menus from her, and she kind of yelled across the bar asking us what we wanted instead of coming to the table. We also had to grab our own drinks from the bar. This wouldn’t have bothered us so much if it was super busy, but it wasn’t and the bartenders were standing/sitting behind the bar on their phones sipping on drinks and chatting rather than providing quality customer service. It was like they were hanging out at home, not working. Great drinks, but we weren’t at all happy with the...
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