These people are fantastic. Kristie was amazing. After not being able to call the Troy DMV. And after the Troy DMV dropped the ball twice on processing my commercial drivers license. Yes twice I emailed it to them and they never processed it. This was in April. My insurance company let me know that my license was cancelled yesterday 09/30/2024. So after not being able to get through to Troy, I called Montgomery City, they were swamped, end of the month, driving test day. But Kristie said send over the paperwork. I did, she confirmed it was received, she said they would get it off today. Now this was three in the afternoon. I got a call and a text this morning from Kristie.My license is valid. That is customer service!...
Read moreWhile, I do live pretty close. I would travel out of my way to go to this location. The ladies here are knowledgeable, kind, honest, and will NOT let you make silly mistakes like paying crazy fees to transfer old expired tags rather than just getting new tags. Not to mention that there is RARELY any wait unless you get there later in the day, but even then, you MIGHT have one or two folks ahead of you. Genuinely a wonderful DMV and worth traveling to if you value...
Read moreThis is hands down the best license bureau I've even been to, not only in Missouri, but within the 3 states I've lived in. SUPER friendly and helpful. The ladies took their time to do it right, took their time to make sure we had everything we needed when we came back with other paperwork and never got upset, frustrated or anything along those lines. Very thorough and easy to work with. This office should be setting the standards across the state, they're...
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