Subway — Restaurant in Montgomery City

Look this is small town Subway that generally does a good job. We're a bit more laid back out here and understand when things are running behind, etc. But, that being said, these people left me in the drive thru lane - at the speaker box - for 22 minutes before I went inside. The last person to leave the line behind me was just getting their sandwich handed to them. There were no other customers. When I asked for the manager and explained the situation, his reply was simply that he knows it's frustrating..... I was offered nothing! And when I say nothing I mean, not even a sorry and let us get you taken care of right away. Nothing!?! This guy should not be running a restaurant. One of the employees at least had the heart to say, I'll be right with you sir. He should run the place and let manager boy mop up. I've honestly never seen anything...

This new girl, Morgan, I told her to drag my sandwich through the garden except for jalapenos. The first thing she does is put jalapenos on it. Then I had to explain what I meant by dragging it through the garden. She rolled my sandwich up, upside down and all my toppings practically fell out. She would go into the office and take bites of her sandwich with gloves on, then come back out without changing her gloves and finish making my sandwich. You can't do that in food service. That's cross contamination. Luckily, the acting manager saw all this and quickly apologized and gave us a discount without us asking or...

Montgomery City, Mo Has went down hill again! Extremely SLOW service! I wait in drive thru forever & even online! I went to pick it up an online order that I waited 1/2hr for! 3 ppl working in there & it wasn’t busy. My sandwich was just sitting there on the counter, already wrapped, NOT in pickup location. Have no idea how long my sandwich was sitting there!? Had to tell them what else I had with the order & ask for a cup to get my drink! This should have all been...